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- Tasks: Support customers at the trade counter and process orders efficiently.
- Company: Established distributor with a focus on teamwork and great service.
- Benefits: Up to £26,500 salary, callout bonus, and additional benefits.
- Other info: Full-time, permanent role with opportunities for career growth.
- Why this job: Join a growing business and enhance your customer service skills in a dynamic environment.
- Qualifications: Strong communication skills and a valid UK driving licence required.
The predicted salary is between 26500 - 26500 £ per year.
Looking for a hands-on role where you can put your customer service skills to work in a fast-paced trade retail environment? Working for this well-established distributor as a Trade Counter Assistant, you'll provide day-to-day support across the trade counter and branch, ensuring customer requests are fulfilled and satisfaction is kept high.
Salary – Up to £26,500 Per Annum + Callout Bonus + Benefits
Located in Southampton and commutable from Eastleigh, Totton, Hedge End, Chandlers Ford, Nursling and Romsey, this is a full-time, permanent role with a growing nationwide business that values teamwork, reliability and delivering great service every day.
What will you be doing in a typical day?
- Providing day-to-day support across the trade counter and branch, working as part of a reliable, team-focused environment
- Handling customer enquiries by phone and email, using clear and confident communication skills
- Preparing picking slips and working closely with the warehouse team to process orders accurately and efficiently, with strong attention to detail
- Serving customers at the trade counter, supplying parts and helping to maintain accurate stock levels
- Supporting occasional local deliveries when required, so a full valid UK driving licence is essential for this role.
The call out requirement is rare but does require your availability over the weekend.
Locations
Trade Counter Assistant in Hampshire, Portsmouth employer: Hireful
Contact Detail:
Hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk in for that interview, you want to show them you’re not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of scenarios where you’ve gone above and beyond. Be ready to share those stories during your chat with them.
✨Tip Number 3
Dress the part! Even if it’s a trade counter role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent their brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It’s a nice touch that keeps you on their radar and shows you’re keen on the position. Plus, we love seeing candidates take that extra step!
We think you need these skills to ace Trade Counter Assistant in Hampshire, Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and ensured customer satisfaction in previous roles, as this is key for the Trade Counter Assistant position.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Be Clear and Confident: When writing your application, use clear and confident language. This role requires strong communication skills, so let your personality shine through while keeping it professional. We appreciate straightforwardness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hireful
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trade Counter Assistant does. Familiarise yourself with the daily tasks mentioned in the job description, like handling customer enquiries and working with the warehouse team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about customer service, think of specific examples from your past experiences where you've excelled in this area. Be ready to share stories that highlight your communication skills and how you’ve handled challenging situations to keep customers happy.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would handle a difficult customer or manage stock levels. Practising these scenarios beforehand can help you respond confidently and show that you're ready for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.