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- Tasks: Ensure a safe and welcoming environment for shoppers and retail tenants.
- Company: Join a dynamic team at Hempstead Valley Shopping Centre in Gillingham.
- Benefits: Enjoy a competitive salary, generous holiday, bonuses, and private healthcare.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact on the shopping experience while developing your career.
- Qualifications: Experience in facilities management and an IOSH qualification are essential.
The predicted salary is between 40000 - 40000 £ per year.
Are you a facilities management expert, with a background in retail and a talent for achieving seamless operational management? This role is based at Hempstead Valley Shopping Centre in Gillingham, Kent, and is part of the centre management team. You will ensure the centre remains a safe, welcoming, and high-performing environment for its retail store tenants and thousands of daily visitors. The salary on offer is circa £40,000 plus an excellent benefits package that includes generous holiday allowance, annual bonus, private healthcare and dental cover.
This isn't just about "keeping the lights on"; it's about liaising with asset managers, marketers, building surveyors, and store managers to constantly improve the performance and appeal of the site.
What you will be doing:
- Conduct daily inspections of common areas to ensure the highest standards of safety and presentation.
- Lead and monitor performance for security, cleaning, M&E, and seasonal decorations.
- Review RAMS and issue Permits to Work.
- Work closely with building surveyors to implement 5/10 year PPM reports and manage reactive maintenance.
- Take ownership of budget setting, management, and reconciliation to ensure service efficiency.
- Act as a key point of contact for occupiers and clients, building strong relationships with the Head Office team and local stakeholders.
- Assist the marketing team with the safe implementation of events and promotional activities.
What you need to bring:
- Experience leading on facilities and operations in a similar shopping centre or large-scale retail complex.
- IOSH qualification is essential; NEBOSH would be even better, and IWFM or an equivalent qualification would be helpful too.
- You are proactive, flexible, and capable of communicating with everyone from onsite contractors to high-level asset managers.
- You have proven experience in producing client reports and managing complex maintenance and operations schedules.
- If you have wider operational and facilities management experience in a retail environment, then we want to hear from you!
Apply today.
Locations
Facilities Manager (Retail) in Gillingham, Kent employer: Hireful
Contact Detail:
Hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager (Retail) in Gillingham, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and facilities management sectors. Attend industry events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio that highlights your achievements in facilities management, especially in retail. Use real examples of how you've improved operations or enhanced safety standards to impress during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on demonstrating your proactive approach and ability to communicate effectively with various stakeholders.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Facilities Manager role. Keep an eye on our listings for the latest opportunities tailored to your skills.
We think you need these skills to ace Facilities Manager (Retail) in Gillingham, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your facilities management experience, especially in retail. We want to see how you've made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Hempstead Valley Shopping Centre. Be sure to mention your proactive approach and any relevant qualifications.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application reflects your strong communication skills. We love candidates who can connect with everyone from contractors to asset managers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Hireful
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially in a retail context. Familiarise yourself with the specific challenges and best practices in managing shopping centres, as this will show your potential employer that you're not just a generalist but someone who understands their unique environment.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, particularly any experience you have with budget management, safety inspections, and liaising with various stakeholders. Use specific examples to illustrate how you've successfully handled similar responsibilities in the past.
✨Demonstrate Your Communication Skills
Since this role involves working with a range of people from contractors to asset managers, be ready to highlight your communication skills. Think of examples where you've effectively built relationships or resolved conflicts, as this will be key to showing you can thrive in a collaborative environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the shopping centre's current operations and future plans. This not only shows your genuine interest in the role but also gives you a chance to demonstrate your strategic thinking and understanding of the facilities management landscape.