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- Tasks: Coordinate maintenance and repairs, ensuring high-quality service across national contracts.
- Company: Join a busy, customer-focused service team with a dynamic work environment.
- Benefits: Salary up to £30,000, with opportunities for professional growth.
- Why this job: Be the backbone of operations, making a real impact in a fast-paced setting.
- Qualifications: Strong organisational skills and experience with service systems or scheduling tools.
- Other info: Ideal for those with a background in Facilities Management or engineering scheduling.
The predicted salary is between 21600 - 30000 £ per year.
Here’s your chance to join a busy, customer-focused service team, where you’ll play a critical role in ensuring high-quality maintenance and repairs across national contracts.
If you’re organised, proactive, and enjoy keeping things running smoothly in a busy operation, this could be your next move. Read on!
In this role you’ll be working closely with a team of Field Engineers, to plan and coordinate reactive and planned maintenance, ensuring SLAs and budgets are met.
This role is based just outside of Watford, Hertfordshire - easily commutable from Harrow, Wembley, Barnet, St Albans, etc.
Salary up to £30,000 depending on your experience, this is a 1 Year Fixed Term Contract to cover a period of maternity leave.
What you’ll be doing:
- Logging and closing jobs, allocating jobs to Engineers, to meet daily SLAs
- Maximising daily job completion rate and reallocating jobs where needed
- Maintaining accurate data and reporting for internal teams and clients
- Monitoring SLAs and KPIs to ensure contractual obligations are met
- Sending out quotes, resource planning, and emergency work scheduling
Maybe you’ve worked in a Facilities Management helpdesk, or as a Scheduler for engineers? This job would be a great match.
What we’re looking for:
- Strong organisational and communication skills, confident in dealing with internal and external stakeholders
- Experience with service systems, CRM, or field-service scheduling tools (e.g., ServiceMax, Salesforce, Dynamics)
- Knowledge of reactive/planned maintenance scheduling and KPI reporting
- Customer-focused, team-oriented, and reliable, with a commitment to continuous improvement
- Experience in the foodservice industry would be a bonus
If you’re customer-focused, proactive, resilient under pressure and have great problem-solving skills, this job is for you! Apply today.
Engineering Service Coordinator - 1 Year FTC employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Service Coordinator - 1 Year FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Knowing their values and recent projects can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it’s a great way to reiterate your interest and fit for the position.
We think you need these skills to ace Engineering Service Coordinator - 1 Year FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational and communication skills, as well as any relevant experience with service systems or scheduling tools.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed maintenance schedules or worked with teams to meet SLAs in the past.
Showcase Your Customer Focus: Since we’re all about customer service, make sure to include any experiences that demonstrate your commitment to customer satisfaction. Whether it’s resolving issues or improving processes, let us know how you’ve made a difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at hireful
✨Know Your Stuff
Make sure you understand the role of an Engineering Service Coordinator inside out. Familiarise yourself with key terms like SLAs, KPIs, and maintenance scheduling. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. You might be asked how you would handle a situation with a difficult stakeholder, so think about your approach to conflict resolution and be ready to discuss it.
✨Demonstrate Customer Focus
This job is all about keeping customers happy. Prepare to share specific examples of how you've gone above and beyond for clients in previous roles. Highlight your proactive attitude and commitment to continuous improvement, as these traits are highly valued.
