At a Glance
- Tasks: Manage the Housing Ombudsman portal and ensure data integrity for an upcoming audit.
- Company: National social housing provider with a focus on impactful work.
- Benefits: Fully remote role with flexible office access and competitive salary.
- Other info: Immediate start for a 3-month contract with potential for future opportunities.
- Why this job: Make a real difference from day one in a critical role.
- Qualifications: Expertise in the Housing Ombudsman portal and strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an immediately available Housing Ombudsman portal specialist to join the team at this national social housing provider, for a critical 3-month contract. Your primary focus will be to "steady the ship" by taking full ownership of the Housing Ombudsman portal. There is an upcoming audit, so an expert is needed who can dive straight into the system, rectify historical data gaps, and ensure case management is beyond reproach.
What you'll be doing:
- Log, manage, and audit all cases within the Housing Ombudsman portal, ensuring absolute data integrity.
- Collaborate across the business to gather robust evidence and compile high-quality case histories.
- Proactively identify gaps in current records and mitigate risks ahead of our regulatory audit.
- Manage all completion dates and chasers to ensure 100% compliance with Ombudsman timeframes.
- Act as the professional first point of contact for the Housing Ombudsman Service.
What you need:
- You are someone who has "lived" in the Housing Ombudsman portal and understands its nuances.
- You have a deep, demonstrable understanding of the Housing Ombudsman Code and social housing regulations.
- You don't just use the portal; you understand how to troubleshoot it and manage cases within it effectively.
- Your attention to detail is your greatest strength—essential for gathering evidence and producing favourable outcomes.
- You can influence and engage with stakeholders at all levels to get the information you need, fast.
Why you'll love this job:
This is a fully remote role where you can make a tangible impact from day one. Or, if you enjoy going to an office, then you can go to the office in Stockton-on-Tees as much as you like each week. Salary negotiable depending on your skills and experience, but we're looking somewhere circa £30-40k.
If you have racked up some extensive experience working with the Housing Ombudsman portal, and are immediately available for a temp contract role, then I want to hear from you. Apply today!
Temp Housing Ombudsman Specialist in Eaglescliffe employer: Hireful
Join a national social housing provider that values your expertise and offers a flexible work environment, allowing you to thrive either remotely or in the office in Stockton-on-Tees. With a strong focus on employee growth and a culture of collaboration, you'll have the opportunity to make a significant impact while ensuring compliance and data integrity within the Housing Ombudsman portal. This role not only provides competitive remuneration but also the chance to contribute meaningfully to the community through your work.
StudySmarter Expert Advice🤫
We think this is how you could land Temp Housing Ombudsman Specialist in Eaglescliffe
✨Tip Number 1
Get familiar with the Housing Ombudsman portal before your interview. Dive into its features and functionalities so you can speak confidently about your experience. We want you to show that you’re not just a user, but a pro who knows how to troubleshoot and manage cases effectively.
✨Tip Number 2
Prepare some examples of how you've tackled data integrity issues in the past. We love hearing about real-life scenarios where you've identified gaps and taken action. This will demonstrate your attention to detail and problem-solving skills, which are crucial for this role.
✨Tip Number 3
Practice your communication skills! You’ll need to engage with stakeholders at all levels, so think about how you can convey complex information clearly and concisely. We suggest role-playing with a friend or family member to get comfortable with this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this temp contract role. We can’t wait to see your application!
We think you need these skills to ace Temp Housing Ombudsman Specialist in Eaglescliffe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with the Housing Ombudsman portal. We want to see how you've tackled similar challenges and what skills you bring to the table that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed cases and ensured data integrity in the past.
Showcase Your Attention to Detail:Since attention to detail is key for this role, make sure your application is free from typos and errors. We want to see that you can present information clearly and accurately right from the start.
Apply Through Our Website:Don't forget to apply through our website! It’s the quickest way for us to receive your application and get you in the running for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Hireful
✨Know Your Stuff
Make sure you’re well-versed in the Housing Ombudsman portal and its nuances. Brush up on the Housing Ombudsman Code and social housing regulations, as you’ll want to demonstrate your expertise during the interview.
✨Showcase Your Attention to Detail
Prepare examples that highlight your attention to detail, especially in managing cases and ensuring data integrity. Be ready to discuss how you've rectified historical data gaps in the past and the impact it had on compliance.
✨Engage with Stakeholders
Think of instances where you’ve successfully influenced or engaged with stakeholders. This role requires collaboration, so be prepared to share how you gather evidence and compile case histories effectively.
✨Be Proactive
Demonstrate your proactive approach by discussing how you identify gaps in records and mitigate risks. Share specific strategies you’ve used to ensure compliance with timeframes, especially in high-pressure situations like audits.
