At a Glance
- Tasks: Support customers and manage accounts in a dynamic, fast-paced environment.
- Company: A growing UK-based technical distribution business with a supportive team.
- Benefits: Starting salary of £24,700, up to 33 days' holiday, and quirky perks.
- Other info: Easily commutable from surrounding areas with excellent work-life balance.
- Why this job: Join a vibrant team where your communication and teamwork skills shine.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24700 - 24700 £ per year.
A growing UK-based technical distribution business is seeking a Customer Service Administrator/ Account Administrator to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication, and teamwork are highly valued!
Location: Burscough and easily commutable from surrounding areas including Ormskirk, Southport, Wigan, Skelmersdale, Parbold.
Working hours are Monday to Friday, 8:30am – 5:00pm, with a 1-hour lunch break and the starting salary is £24,700 per annum, alongside a comprehensive benefits package designed to support work–life balance and wellbeing. This includes up to 33 days' holiday (including Bank Holidays, subject to service), an Employee Rewards scheme offering flexible ‘quirky perks' such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access to an Employee Assistance Programme, Retail Discount Scheme, Auto-Enrolment Pension Scheme.
Customer Service Administrator employer: Hireful
Join a dynamic and expanding technical distribution business in Burscough, where you will be part of a supportive team that values accuracy, communication, and teamwork. With a comprehensive benefits package that promotes work-life balance, including up to 33 days' holiday and unique perks like flexible working hours and complimentary refreshments, this role offers excellent opportunities for personal and professional growth in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your teamwork skills! In your conversations, highlight examples of how you've worked well with others in past roles. This is key in a supportive environment where collaboration is valued.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Administrator role. Highlight your relevant experience and skills that match what we’re looking for, like accuracy and teamwork. This shows us you’re serious about joining our supportive team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our fast-paced environment. Share specific examples of how you've excelled in customer service roles before – we love a good story!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. Whether it’s through your writing style or how you structure your application, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our growing team!
How to prepare for a job interview at Hireful
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Administrator, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or team members, especially in challenging situations.
✨Highlight Your Teamwork Experience
This role values teamwork, so be prepared to discuss how you've collaborated with others in previous jobs. Share specific instances where you contributed to a team project or helped resolve a conflict, showcasing your ability to work well in a busy environment.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, growth opportunities, or the company's future plans. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
