At a Glance
- Tasks: Take ownership of claims processes and analyse data to mitigate risks.
- Company: Dynamic insurance firm focused on innovation and collaboration.
- Benefits: Hybrid working, performance bonuses, 28 days holiday, and fantastic perks.
- Other info: Opportunities for professional growth and access to holiday homes.
- Why this job: Gain autonomy and make a real impact in shaping insurance strategies.
- Qualifications: Experience in insurance, strong analytical skills, and excellent communication.
If you are an experienced Claims Handler or Insurance Coordinator who is ready for more autonomy, this is your next career step. This job is not just to process paperwork. It requires an ambitious coordinator to take ownership of the internal claims framework, dive into data to mitigate risks, and help shape the broader insurance strategy.
Working closely with the Finance team, you’ll act as the key link between internal divisions, brokers, and external insurers, giving you direct exposure to high-level governance and leadership reporting from day one.
What you'll be doing:
- Claims Ownership: Manage the end-to-end internal claims process across all divisions, ensuring efficient, customer-focused resolutions.
- Risk & Trend Analysis: Maintain comprehensive records of claims history, analysing data to spot significant trends, and helping produce insight reports.
- The Renewal Process: Support quarterly updates and work closely with Senior Partners on the annual insurance premium renewal, proactively identifying opportunities to optimise cover.
- Business Collaboration: Establish a collaborative approach to risk across the business, providing advice and delivering training materials to build risk awareness.
- Customer Insights: Administer customer satisfaction surveys and support key project tasks to continually improve our service.
What you need:
- Insurance Foundation: Proven experience identifying and mitigating potential risks in insurance matters, alongside exposure to renewal or procurement exercises.
- Analytical Capabilities: Strong analytical skills - you should enjoy digging into data, identifying trends, and turning complex information into clear conclusions.
- Communication & Influence: Excellent communication skills to collaborate effectively with internal stakeholders and confidently challenge external brokers when needed.
- Organisation: Self-motivated, with great attention to detail and the ability to work under pressure to meet key deadlines.
- Tech Savvy: Proficient in Microsoft Office (specifically Excel and Word) for data management and reporting.
Ideally you will also have experience within the Housing sector and hold a relevant professional qualification (ACII) or currently working towards one.
Why you'll love this job:
- Hybrid Working: 3 days at the Chatham office with free onsite parking, and the rest of the time working from home.
- Financial Rewards: Performance-based annual bonus and up to 6% matched pension.
- Work-Life Balance: 28 days holiday (plus bank holidays), buy/sell leave options, and enhanced family leave.
- Professional Growth: True investment in your career, ongoing CPD, and regular learning opportunities.
- Fantastic Perks: Access to two holiday homes in Norfolk and Dorset, free parking, and a cycle to work scheme.
- Market Match Salary: £34,806
If you're a high-performing, senior claims handler or coordinator who has hit their ceiling in a high-volume insurance broker or a massive corporate claims team, and you're hungry for more - then apply today.
Insurance Claims Handler in Chatham employer: Hireful
Join a forward-thinking company that values autonomy and professional growth, offering a hybrid working model with three days in the Chatham office and generous benefits including a performance-based bonus and up to 6% matched pension. With a strong focus on collaboration and risk management, you'll have the opportunity to shape the insurance strategy while enjoying a supportive work culture that prioritises work-life balance and continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Claims Handler in Chatham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s values and recent projects. Show them you’re not just another candidate; you’re someone who understands their mission and is ready to contribute to their insurance strategy.
✨Tip Number 3
Practice your analytical skills! Be ready to discuss how you've used data to identify trends in past roles. Bring examples of how your insights led to better risk management or improved customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Insurance Claims Handler in Chatham
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience as a Claims Handler or Insurance Coordinator. We want to see how you've taken ownership of claims processes and tackled risks in your past roles.
Data is Key:Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical skills. Share examples of how you've used data to identify trends and improve processes in your application.
Communication Matters:We’re looking for someone who can communicate effectively with various stakeholders. Include examples of how you’ve collaborated with teams or influenced decisions in your previous jobs.
Tailor Your Application:Take the time to tailor your application to our job description. Mention specific skills and experiences that align with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Hireful
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of the end-to-end claims process. Be ready to discuss specific examples where you've taken ownership of claims and how you’ve resolved issues efficiently. This will show your potential employer that you’re not just familiar with the paperwork but are also proactive in managing claims.
✨Data is Your Best Friend
Since the role involves risk and trend analysis, come prepared with examples of how you've used data to identify trends in past roles. Think about how you can turn complex information into clear insights. This will demonstrate your analytical capabilities and your ability to contribute to the broader insurance strategy.
✨Communicate Like a Pro
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you’ve collaborated with internal teams or challenged external brokers. Being able to convey your ideas effectively will set you apart from other candidates.
✨Show Off Your Organisational Skills
This job requires great attention to detail and the ability to work under pressure. Prepare to share examples of how you’ve managed multiple tasks or projects simultaneously while meeting deadlines. Highlighting your organisational skills will reassure the interviewer that you can handle the demands of the role.
