At a Glance
- Tasks: Manage the Housing Ombudsman portal and ensure data integrity for an upcoming audit.
- Company: National social housing provider with a focus on impactful work.
- Benefits: Fully remote role with flexible office access and competitive salary.
- Other info: Immediate start available for those with relevant experience.
- Why this job: Make a real difference from day one in a critical contract role.
- Qualifications: Expertise in the Housing Ombudsman portal and strong attention to detail.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an immediately available Housing Ombudsman portal specialist to join the team at this national social housing provider, for a critical 3-month contract. Your primary focus will be to "steady the ship" by taking full ownership of the Housing Ombudsman portal. There is an upcoming audit, so an expert is needed who can dive straight into the system, rectify historical data gaps, and ensure case management is beyond reproach.
What you'll be doing:
- Log, manage, and audit all cases within the Housing Ombudsman portal, ensuring absolute data integrity.
- Collaborate across the business to gather robust evidence and compile high-quality case histories.
- Proactively identify gaps in current records and mitigate risks ahead of our regulatory audit.
- Manage all completion dates and chasers to ensure 100% compliance with Ombudsman timeframes.
- Act as the professional first point of contact for the Housing Ombudsman Service.
What you need:
- You are someone who has "lived" in the Housing Ombudsman portal and understands its nuances.
- You have a deep, demonstrable understanding of the Housing Ombudsman Code and social housing regulations.
- You don't just use the portal; you understand how to troubleshoot it and manage cases within it effectively.
- Your attention to detail is your greatest strength—essential for gathering evidence and producing favourable outcomes.
- You can influence and engage with stakeholders at all levels to get the information you need, fast.
Why you'll love this job:
- This is a fully remote role where you can make a tangible impact from day one.
- Or, if you enjoy going to an office, then you can go to the Peterborough HQ as much as you like each week.
- Salary negotiable depending on your skills and experience, but we're looking somewhere circa £30-40k.
If you have racked up some extensive experience working with the Housing Ombudsman portal, and are immediately available for a temp contract role, then I want to hear from you. Apply today!
Temp Housing Ombudsman Specialist in Cambridge employer: Hireful
Join a leading national social housing provider that values your expertise and offers a fully remote role, allowing you to make a significant impact from day one. With a supportive work culture that encourages collaboration and professional growth, you'll have the opportunity to engage with stakeholders at all levels while ensuring compliance and data integrity in the Housing Ombudsman portal. Enjoy the flexibility of working remotely or visiting the Peterborough HQ as you contribute to meaningful outcomes in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Temp Housing Ombudsman Specialist in Cambridge
✨Tip Number 1
Get familiar with the Housing Ombudsman portal before your interview. Dive into its features and functionalities so you can speak confidently about your experience. We want to hear you share specific examples of how you've tackled challenges in the past.
✨Tip Number 2
Network with current or former employees in the social housing sector. They can provide insider tips on what the company values and what they look for in a candidate. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Prepare for scenario-based questions during your interview. Think about how you would handle data integrity issues or manage tight deadlines. We love seeing candidates who can think on their feet and demonstrate problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to make an impact from day one.
We think you need these skills to ace Temp Housing Ombudsman Specialist in Cambridge
Some tips for your application 🫡
Show Your Expertise:Make sure to highlight your experience with the Housing Ombudsman portal in your application. We want to see how you've tackled similar challenges before, so don’t hold back on those details!
Be Detail-Oriented:Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a polished submission that reflects your meticulous nature.
Tailor Your Application:Don’t just send a generic CV and cover letter. We love it when candidates tailor their applications to match the job description. Show us how your skills align with what we’re looking for!
Apply Through Our Website:For the best chance of getting noticed, make sure you apply through our website. It’s the quickest way for us to see your application and get the ball rolling!
How to prepare for a job interview at Hireful
✨Know the Housing Ombudsman Portal Inside Out
Before your interview, make sure you’re well-versed in the Housing Ombudsman portal. Familiarise yourself with its features and functionalities, as well as any common issues that arise. This will not only show your expertise but also demonstrate your readiness to dive straight into the role.
✨Prepare for Case Management Questions
Expect questions about how you manage cases within the portal. Be ready to discuss specific examples where you've rectified data gaps or improved case management. Highlight your attention to detail and how it has led to successful outcomes in previous roles.
✨Understand the Housing Ombudsman Code
Brush up on the Housing Ombudsman Code and relevant social housing regulations. Being able to discuss these in detail will show that you’re not just familiar with the portal, but also understand the broader context of your work. This knowledge can set you apart from other candidates.
✨Engage with Stakeholders
Think about how you’ve influenced and engaged with stakeholders in the past. Prepare to share examples of how you’ve gathered evidence or collaborated across teams to achieve compliance. This will highlight your communication skills and ability to work effectively in a team environment.
