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- Tasks: Transform data into insights to enhance repairs services and customer satisfaction.
- Company: A forward-thinking organisation dedicated to providing safe and affordable homes.
- Benefits: Competitive salary, 28 days holiday, health plan, gym discounts, and pension schemes.
- Why this job: Make a real impact on communities while shaping the future of repairs services.
- Qualifications: Experience in repairs management and advanced Excel skills required.
- Other info: Join a collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 28000 - 35000 £ per year.
A place to make things happen
Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to offices as required.
Salary: £31,313 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm
Our client believes everyone should have a safe and affordable place to call home. It's this belief that drives everything they do and inspires them to go above and beyond for their customers. They pride themselves on understanding their needs and delivering the best customer service, every time.
They are also proud to be at the forefront of change. They are on a journey of transformation, finding new ways to support their customers - and their people.
If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you with them.
About the role
As their Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way they deliver repairs services. You'll:
- Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond.
- Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.
- Work closely with contractors and internal teams to ensure accuracy and drive improvements.
- Move beyond reactive reporting – help them spot trends, identify opportunities, and shape a proactive approach to repairs.
- Support the integrity of their reporting systems and resolve any issues quickly.
Why join them?
Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities they serve. This is more than a reporting role – it's a chance to shape how they deliver repairs and improve lives. You'll work closely with their responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose.
Salary
The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.
About you
- Proven experience in a maintenance/responsive repairs management environment.
- Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.
- Awareness of payment processes, invoice management, and reconciliation.
- Ability to analyse and manipulate data, and present clear, concise reports.
- Excellent organisational, communication, and prioritisation skills.
- Ability to work collaboratively with internal and external teams to improve service delivery.
- Numeracy and literacy skills with the confidence to use housing management and operational software.
A place to build a future
They have big ambitions. That means they need people who are driven to succeed and eager to grow. You'll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because they believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know and they will ensure requirements are met.
Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK; they do not currently hold a sponsorship license.
If you're looking for a place you can make a positive difference to society, to their organisation and to your future, apply now.
Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Property Services Repairs Reporting Coordinator in Bradford employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Repairs Reporting Coordinator in Bradford
✨Tip Number 1
Get to know the company before your interview! Research their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills in data analysis and reporting can directly impact their repairs services.
✨Tip Number 3
Don’t just talk about your experience; share specific examples! Use the STAR method (Situation, Task, Action, Result) to highlight how you've successfully tackled challenges in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Property Services Repairs Reporting Coordinator in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Repairs Reporting Coordinator. Highlight your experience in maintenance management and data analysis, and don’t forget to showcase your Excel skills – they’re a big deal for this job!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving repairs services and how your skills can help make a difference. Keep it concise but impactful – we want to see your personality!
Showcase Your Data Skills: Since this role revolves around data, be sure to mention any specific projects where you’ve analysed or reported on performance metrics. If you’ve used advanced Excel features like PivotTables or VLOOKUP, shout about it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Don’t wait too long – we’re excited to hear from you!
How to prepare for a job interview at hireful
✨Know Your Data Inside Out
As a Repairs Reporting Coordinator, you'll be dealing with a lot of data. Make sure you brush up on your advanced Excel skills, especially PivotTables and VLOOKUP/XLOOKUP. Be ready to discuss how you've used these tools in past roles to analyse performance data and produce actionable reports.
✨Showcase Your Communication Skills
This role requires collaboration with contractors and internal teams. Prepare examples of how you've effectively communicated complex data insights to non-technical stakeholders. Highlight any experiences where your communication led to improved service delivery or problem resolution.
✨Demonstrate Proactive Problem Solving
The company is looking for someone who can move beyond reactive reporting. Think of instances where you've identified trends or opportunities from data analysis and taken initiative to implement changes. Be ready to share these examples during your interview.
✨Align with Their Values
The organisation prides itself on making a positive difference in the community. Research their mission and values, and be prepared to discuss how your personal values align with theirs. Show them that you're not just looking for a job, but a chance to contribute to something meaningful.
