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For Companies At a Glance
- Tasks: Market properties and onboard customers into their new homes with empathy and support.
- Company: Join a mission-driven organisation dedicated to providing safe, affordable housing for all.
- Benefits: Enjoy 28 days holiday, gym discounts, and a cash health plan plus pension schemes.
- Why this job: Make a meaningful impact on society while building a rewarding career.
- Qualifications: Experience in lettings or housing with strong communication and organisational skills.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 25000 - 32000 £ per year.
A place to create moments that matter.
Location: Bradford, Hybrid
Salary: £28,793 per annum
Hours: 35 hours per week, Monday – Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It’s this belief – that everyone deserves a place to call home – that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Are you ready to go above and beyond to market our properties and onboard our customers into their new homes? We’re looking for a Lettings Coordinator to join our team in Bradford. As a Lettings Coordinator, your primary responsibility will be to advertise Accent’s empty homes and successfully onboard new customers. You will work as part of a specialist national lettings team, advertising homes directly and in collaboration with Local Authority partners. Your role is essential in ensuring that properties are advertised fairly, transparently, and in line with relevant legislative and policy frameworks. Moving into your new home should be an exciting experience so you’ll work closely with our customers, providing support with the application process, keeping them up to date with their progress and ensuring they feel fully informed throughout their journey. Empathy and discretion are key as you’ll discuss each customer’s circumstances in detail to assess their eligibility and signpost them to any support services they may need. It’s a challenging but rewarding role. Resilience is a key trait as some conversations may not result in a tenant sign up. You’ll need to be highly organised to ensure we’re speaking to the volume of customers needed to convert an empty property into a customer’s new home.
About you
- Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements.
- CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience.
- Proven experience building successful working relationships with external partners, particularly within the housing sector.
- Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels.
- Intermediate to advanced proficiency in MS Office applications and specific business software.
- Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively.
- Strong record‑keeping skills with knowledge of GDPR.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies
We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Lettings Coordinator in Bradford employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Coordinator in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Lettings Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission of providing safe, affordable homes and think about how your experience aligns with that. This will help you stand out as someone who truly cares about making a difference.
✨Tip Number 3
Practice your communication skills! As a Lettings Coordinator, you'll need to engage with customers and stakeholders effectively. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission to make a positive impact on society.
We think you need these skills to ace Lettings Coordinator in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lettings Coordinator role. Highlight your experience in lettings or allocations, and show us how you understand the relevant legislation and operational requirements.
Showcase Your Communication Skills: Since strong communication is key, use your written application to demonstrate your ability to convey information clearly. Share examples of how you've built successful relationships with customers or partners in the past.
Be Organised and Detail-Oriented: We love a candidate who can manage multiple deadlines! In your application, mention any tools or methods you use to stay organised, especially when handling customer applications and records.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a difference.
How to prepare for a job interview at hireful
✨Know Your Stuff
Make sure you brush up on the relevant legislation and operational requirements in lettings. Familiarise yourself with the housing sector, especially how it relates to customer onboarding and property advertising. This knowledge will show that you're serious about the role and ready to hit the ground running.
✨Show Your Empathy
As a Lettings Coordinator, you'll be dealing with customers who may be going through tough times. Prepare to demonstrate your empathy and discretion during the interview. Think of examples where you've supported someone through a challenging situation, as this will highlight your suitability for the role.
✨Organisational Skills are Key
Since you'll be managing multiple customers and properties, it's crucial to showcase your organisational skills. Bring examples of how you've successfully juggled various tasks in the past. You might even want to mention any tools or methods you use to stay organised, as this will resonate well with the interviewers.
✨Build Relationships
The role involves working closely with external partners, so be ready to discuss your experience in building successful working relationships. Share specific instances where you've collaborated effectively with others, particularly in the housing sector, to demonstrate your ability to connect and communicate with stakeholders at all levels.
