Administration & Travel Coordinator in Bollington

This is a brilliant opportunity for an organised, people‑oriented administrator who wants a varied role with real responsibility — at the heart of a globally respected organisation that genuinely invests in its people. You’ll be joining the administration team at Adelphi Real World (ARW) — a global healthcare consultancy based in Bollington, East Cheshire, whose work shapes the understanding and treatment of diseases worldwide. Your focus will be on keeping things moving: coordinating travel for senior staff, managing logistics, and providing calm, efficient support to a busy, high‑performing team.

This isn’t a back‑office role. There’s no box‑ticking, no micromanagement, and no being buried in routine. It’s about being trusted, using your judgement, and taking real ownership of the things that matter — so that the people around you can focus on doing their best work.

What you’ll do:

• Coordinate all travel arrangements for senior staff — flights, accommodation, ground transfers, hire cars, and e‑ticket distribution — via the company’s booking platform.
• Produce clear, accurate travel itineraries that people can rely on.
• Monitor and track travel and conference budgets.
• Process and reconcile expenses for senior team members.
• Book meeting rooms and arrange catering for internal meetings.
• Handle incoming phone and email queries professionally and efficiently.
• Arrange post and deliveries, and greet visitors on reception from time to time.
• Provide general administrative support within the scope of the role — and be ready to turn your hand to what’s needed.

What you’ll need:

• At least 2 years’ experience in an administration, EA, PA, or coordination role.
• A track record of supporting senior stakeholders in a fast‑paced environment.
• Excellent organisational skills and the ability to re‑prioritise quickly when things change.
• Strong written and verbal communication — professional, warm, and appropriately assertive.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• The composure to manage real complexity without letting it show.
• A proactive mindset — you spot what needs doing and get on with it.
• Experience in travel booking or coordination is desirable but not essential — what counts is your willingness to get to grips with the systems and your instinct for doing the detail well.

About the company:

Adelphi Real World is a global healthcare consultancy headquartered in Bollington, East Cheshire. They collect and interrogate real‑world data to help the pharmaceutical industry better understand the management and treatment of diseases — work that genuinely matters, at a global scale. But what makes ARW stand out as an employer is its culture. The employee experience is genuinely at the heart of everything they do — the organisation is collaborative, supportive, and committed to helping every person thrive. Staff retention speaks for itself: many people build long, fulfilling careers here. This isn’t just somewhere to do a good job; it’s somewhere you’ll want to stay.

Benefits:

Competitive salary, pension, performance‑related rewards, a generous holiday allowance, private health insurance, and on‑site gym membership.

The details:

• Hours: 30 per week, flexible across 4 or 5 days between 9am–5:30pm (Monday and Thursday are essential).
• Contract: Permanent, with the potential to increase to full‑time subject to business needs.
• Location: Bollington, Cheshire — office‑based.
• Start: As soon as possible.

We are an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability, sexual orientation, or age.