At a Glance
- Tasks: Provide top-notch support and manage incidents for a leading UK software product.
- Company: Join Hireful, a dynamic company focused on innovative service delivery.
- Benefits: Enjoy a competitive salary, hybrid work options, and great benefits.
- Other info: Flexible weekend rota and opportunities for career advancement.
- Why this job: Make a real difference in service management while developing your skills.
- Qualifications: Experience in technical support and a passion for problem-solving.
The predicted salary is between 35000 - 40000 £ per year.
Hireful is seeking a Technical Support Analyst (1st line / Service Management) to help shape how we deliver service for a UK software product company.
The role is based in Banbury with hybrid work options and weekend rota on a 4-6 week cycle.
Salary £35,000–£40,000 with benefits.
You’ll work alongside Product and Engineering, triaging tickets, owning major incidents, and driving improvements in incident/problem management.
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Technical Support Analyst - Incident & Service Mgmt in Banbury employer: Hireful
At hireful, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and dedication. Our part-time roles, such as the Cleaning Assistant in Malvern, provide flexible hours that allow for a healthy work-life balance, while also presenting opportunities for personal growth and development within our community-focused environment. Join us to contribute to maintaining high cleanliness standards at The Downs, where your efforts are truly appreciated and rewarded.
