At a Glance
- Tasks: Manage customer orders and provide outstanding service via phone and email.
- Company: Join a successful national business with 27 branches across the UK and Ireland.
- Benefits: Competitive salary, up to 33 days’ holiday, training, and unique perks.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be at the heart of customer operations and make a real impact.
- Qualifications: Experience in customer service or parts is a plus; strong communication skills required.
The predicted salary is between 26100 - 31900 £ per year.
Location: Bristol
£27k base salary + Great benefits
Ready to take the next step in your career with a growing and successful national business? With 27 branches across the UK and Ireland, we’re looking for a proactive, customer-focused professional to join our team.
Whether you’re an experienced Parts Advisor, Parts Sales Advisor, Parts Customer Service Advisor, Customer Service Advisor or Sales Administrator, this is an excellent opportunity to develop your career within an expanding organisation.
You’ll be at the heart of our customer operation, managing orders by phone and email, identifying customer requirements, sourcing products across our nationwide branch network and working with trusted suppliers to secure the best combination of price, quality and delivery.
You’ll prepare quotations, process orders accurately, resolve issues and keep customers informed every step of the way.
We’re looking for someone organised, responsive and commercially aware, with excellent communication skills, strong attention to detail and a genuine passion for delivering outstanding customer service.
Experience in parts, procurement or customer service is advantageous, along with good Excel and email skills.
In return, you’ll receive a competitive salary, up to 33 days’ holiday, excellent training and development, genuine career progression, life assurance, pension, employee discounts, wellbeing support and unique “quirky perks”.
Join a growing business where your skills, contribution and career can make a real difference. CLICK APPLY and send through a copy of your CV.
Customer Service Advisor – Parts in Bristol employer: Hireful Careers
Join a dynamic team that prioritises work-life balance and fosters a supportive work culture, making it an excellent employer for Field Service Engineers in the Sheffield area. With competitive salaries, a company car, and comprehensive employee benefits, you'll have the opportunity to grow your skills while delivering exceptional customer service. Our commitment to employee development and a collaborative environment ensures that you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor – Parts in Bristol
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hireful Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hireful Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Advisor – Parts in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hireful Careers:Your cover letter is your chance to shine! Tell us why you want to work at Hireful Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hireful Careers!
How to prepare for a job interview at Hireful Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
