CRM Manager in Manchester

CRM Manager in Manchester

Manchester Full-Time 45000 - 48000 £ / year (est.) Home office (partial)
hireful agency

At a Glance

  • Tasks: Own and optimise email and SMS customer journeys to enhance financial inclusion.
  • Company: Join a Certified B Corp redefining financial services with a purpose-driven mission.
  • Benefits: Enjoy 25 days holiday, healthcare cash plan, and your birthday off every year.
  • Other info: Hybrid working in Manchester City Centre with excellent career growth opportunities.
  • Why this job: Make a genuine impact in ethical lending while developing your marketing skills.
  • Qualifications: Proven CRM experience and strong analytical skills required.

The predicted salary is between 45000 - 48000 £ per year.

Keen to join a Certified B Corp financial services company? They are on a mission to redefine financial inclusion through responsible lending solutions and are keen to take on a Marketing CRM Manager to work in their ever-growing Manchester City Centre team.

This opportunity is ideal for an experienced CRM Manager, Lifecycle Marketing Manager, Marketing Automation Manager, Customer Retention Manager, Email Marketing Manager or CRM Marketing Manager looking to make a genuine impact within a purpose-led financial services business.

As our Marketing CRM Manager, you will own and optimise all email and SMS customer journeys across enquiries, applications and renewals using Spotler. Working closely with Marketing, Sales and Compliance teams, you will create clear, compliant and customer-focused communications designed to improve funded loan outcomes and customer experience.

You will analyse campaign performance, test and refine journey logic, segmentation and content, and turn data into actionable optimisation strategies while ensuring GDPR compliance and responsible data usage.

Location: Manchester City Centre (Hybrid working – 3 days a week in the office)

Salary: £45k - £48k base salary plus awesome benefits…

Benefits: 25 days’ holiday plus bank holidays, your birthday off every year, healthcare cash plan, matched pension contributions up to 5%, life assurance, cycle to work scheme and long service awards.

We are looking for someone with proven CRM or lifecycle marketing experience, strong knowledge of email and SMS platforms, excellent analytical and stakeholder management skills, and experience working within regulated environments. A commercial mindset and focus on measurable business outcomes are essential.

If you’re ready to help shape the future of ethical lending, CLICK APPLY and send through a copy of a CV.

CRM Manager in Manchester employer: hireful agency

Join a purpose-driven financial services company in the heart of Manchester City Centre, where your role as a Marketing CRM Manager will directly contribute to redefining financial inclusion through responsible lending. With a strong emphasis on employee well-being, enjoy 25 days of holiday, a healthcare cash plan, and a supportive hybrid working environment that fosters collaboration and growth. This is an excellent opportunity to make a meaningful impact while being part of a certified B Corp committed to ethical practices and employee development.

hireful agency

Contact Details:

hireful agency Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM Manager in Manchester

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like hireful agency. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace CRM Manager in Manchester

CRM Management
Lifecycle Marketing
Marketing Automation
Email Marketing
SMS Marketing
Campaign Performance Analysis
Data Analysis

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to hireful agency.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on hireful agency's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at hireful agency

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with hireful agency.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at hireful agency will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former hireful agency employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.