At a Glance
- Tasks: Drive and deliver clean garments while building strong customer relationships.
- Company: Join a fast-growing international corporate workwear company with a commitment to service.
- Benefits: Competitive salary, flexible hours, and training opportunities for career growth.
- Other info: Enjoy early finishes and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in customer service.
- Qualifications: Customer-facing experience and a valid driving licence with minimal points.
The predicted salary is between 20000 - 28000 £ per year.
Want to be part of a fast-growing Company? We are an international Corporate Workwear and Industrial Wipers company committed to providing a high level of service to our customers. We set ourselves apart from our competition with our commitment to actively improving our own service culture supported by our values including developing and protecting long term customer relationships.
We at Lindström take care of people at their work. Our easy and smoothly adaptable textile rental services enhance safety, hygiene and customer experience. We are a responsible corporate citizen and an engaging employer of over 3500 people in Europe and Asia. Our vision is to be a solid, half a billion-euro company achieving excellent customer experiences with engaged employees.
To support the growth of our business, we are now looking for a driver to join the team. The role is fast paced and in return we will offer flexibility and support with job prospects and training.
The day job: As a Route Service Representative, you will preferably have experience in multi drop and collection and building relationships/rapport with customers. Based from our depot in Nailsworth, Stroud, you will be given a range of rounds that will become your own to allow you to build up knowledge of the routes and develop relationships with the customers.
Collecting a loaded vehicle in the morning, you will make a range of stops from 5-30 depending on the amount of time needed in each site, delivering clean garments into specifically allocated lockers and collecting soiled garments already deposited into bags. Working Monday to Friday, some of these routes will require an early start to beat the traffic, but you will be rewarded with an early finish, you will earn a competitive salary of over £20,000.
The small print: A successful candidate will have worked in customer facing roles and a relevant driving license with less than 6 points on their license and no IN10 or DR10 (or equivalent) license offence codes.
Route Services Representative in Stroud employer: Hiredonline
At JM Partnership, part of Enevo, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture in Kings Hill, Kent. Our team-oriented environment encourages professional growth through continuous learning opportunities, while our commitment to regulatory compliance ensures that you will be part of a meaningful mission in Building Control services. Enjoy the benefits of a full-time role with a focus on work-life balance, as well as the chance to engage with diverse stakeholders in a dynamic office setting.
StudySmarter Expert Advice🤫
We think this is how you could land Route Services Representative in Stroud
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hiredonline. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hiredonline before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Route Services Representative in Stroud
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hiredonline:Your cover letter is your chance to shine! Tell us why you want to work at Hiredonline specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hiredonline!
How to prepare for a job interview at Hiredonline
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
