At a Glance
- Tasks: Lead a dynamic team, develop marketing strategies, and manage client relationships.
- Company: Fast-growing agency with a supportive culture and high employee satisfaction.
- Benefits: Competitive salary, pension, private health, city parking, and company shares.
- Other info: Join a thriving team and make a real impact in a creative environment.
- Why this job: Fast-track your career to Client Services Director while enjoying a balanced work life.
- Qualifications: Ambition, marketing experience, and strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Our team is now ready for a Senior Client Services Manager who has the ambition and skills to develop into a Client Services Director within six months to a year. This role is critical to the growth of our business, as a result we are willing to offer a very competitive package, coupled with clear career growth. This package will include:
- A starting salary of £30,000 to £35,000 per annum
- Pension
- Mobile phone
- Private Health
- City parking
- Fast track promotion
- Company share scheme
- Ongoing personal investment
- Up to five freddos a day – (or fruit equivalent)
We are an agency who have experienced substantial year on year growth for the last three years and we want to expand our team with people who share our same drive for continual progress. We balance our ambition with being human and a nice place to work. We have an 80% workplace satisfaction rating by our employees compared to a UK average of 60%. This role is right for a person who wants to progress their career and help our agency develop while maintaining a healthy work life balance.
The Role: A combination of being proactive mixed with the ability to look at all our clients and see solutions that will work for their brands and businesses. We have a range of B2B and B2C clients in a variety of sectors and you would need to be an expert at developing relationships and independently managing projects, clients and a wider team.
Responsibilities:
- Working and leading a team of Client Services Managers and Executives.
- Developing strategies and briefs in marketing, digital, PR, and creative.
- Leading client meetings and ensuring low-level tasks such as contact reports are met by junior members of staff.
- Implementing traditional and digital marketing.
- Creating pitches and leading presentations to clients and prospects.
- Managing suppliers and reviewing their value to the company.
- Generating accurate reports across a range of services.
- Agile and responsive client communication at a senior level.
- Developing new opportunities, ideas and solutions for clients.
- Outlining project schedules and budgets and delivering within the agreed parameters.
What you need to be successful:
- The ambition and skill to lead a team of Client Service Managers within a year.
- A commercial understanding.
- Experience in all aspects of marketing.
- Ability to hold challenging conversations to engage others in change and delivery.
- Previous experience in an agency or marketing role.
- Attention to detail.
- A proactive nature.
- The know-how to get the best out of people.
- Quality written and spoken communication skills would be beneficial.
- Full awareness of creative and digital processes and techniques.
- Continual research into industry and sector trends.
- A leadership mentality.
While we would like to contact all our candidates, unfortunately, this is not possible so if you have not heard from us a week after the closing date, your application has been unsuccessful. We may close this advert early should we get sufficient volume of quality candidates, so please do not delay sending in your application. We do not accept applications from recruitment agencies.
Senior Client Services / Account Manager employer: Hiredonline
At JM Partnership, part of Enevo, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture in Kings Hill, Kent. Our team-oriented environment encourages professional growth through continuous learning opportunities, while our commitment to regulatory compliance ensures that you will be part of a meaningful mission in Building Control services. Enjoy the benefits of a full-time role with a focus on work-life balance, as well as the chance to engage with diverse stakeholders in a dynamic office setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Services / Account Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Hiredonline and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Hiredonline are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Hiredonline on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Hiredonline. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Client Services / Account Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Hiredonline. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Hiredonline:Show us that you’ve done your homework! In your application, briefly mention what you admire about Hiredonline’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Hiredonline
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Hiredonline will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Hiredonline, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
