At a Glance
- Tasks: Lead a dynamic team, develop marketing strategies, and manage client relationships.
- Company: Fast-growing agency with a supportive culture and high employee satisfaction.
- Benefits: Competitive salary, pension, private health, city parking, and fast-track promotion.
- Other info: Opportunity for rapid career advancement and ongoing personal investment.
- Why this job: Join a thriving team and grow your career while maintaining a healthy work-life balance.
- Qualifications: Experience in marketing, strong leadership skills, and a proactive mindset.
The predicted salary is between 30000 - 35000 € per year.
Our team is now ready for a Senior Client Services Manager who has the ambition and skills to develop into a Client Services Director within six months to a year. This role is critical to the growth of our business, as a result we are willing to offer a very competitive package, coupled with clear career growth.
This package will include:
- A starting salary of £30,000 to £35,000 per annum
- Pension
- Mobile phone
- Private Health
- City parking
- Fast track promotion
- Company share scheme
- Ongoing personal investment
- Up to five freddos a day – (or fruit equivalent)
We are an agency who have experienced substantial year on year growth for the last three years and we want to expand our team with people who share our same drive for continual progress. We balance our ambition with being human and a nice place to work. We have an 80% workplace satisfaction rating by our employees compared to a UK average of 60%. This role is right for a person who wants to progress their career and help our agency develop while maintaining a healthy work life balance.
The Role
A combination of being proactive mixed with the ability to look at all our clients and see solutions that will work for their brands and businesses. We have a range of B2B and B2C clients in a variety of sectors and you would need to be an expert at developing relationships and independently managing projects, clients and a wider team.
Responsibilities
- Working and leading a team of Client Services Managers and Executives.
- Developing strategies and briefs in marketing, digital, PR, and creative.
- Leading client meetings and ensuring low-level tasks such as contact reports are met by junior members of staff.
- Implementing traditional and digital marketing.
- Creating pitches and leading presentations to clients and prospects.
- Managing suppliers and reviewing their value to the company.
- Generating accurate reports across a range of services.
- Agile and responsive client communication at a senior level.
- Developing new opportunities, ideas and solutions for clients.
- Outlining project schedules and budgets and delivering within the agreed parameters.
What you need to be successful:
- The ambition and skill to lead a team of Client Service Managers within a year.
- A commercial understanding.
- Experience in all aspects of marketing.
- Ability to hold challenging conversations to engage others in change and delivery.
- Previous experience in an agency or marketing role.
- Attention to detail.
- A proactive nature.
- The know-how to get the best out of people.
- Quality written and spoken communication skills would be beneficial.
- Full awareness of creative and digital processes and techniques.
- Continual research into industry and sector trends.
- A leadership mentality.
While we would like to contact all our candidates, unfortunately, this is not possible so if you have not heard from us a week after the closing date, your application has been unsuccessful. We may close this advert early should we get sufficient volume of quality candidates, so please do not delay sending in your application. We do not accept applications from recruitment agencies.
Senior Client Services / Account Manager in Birmingham employer: Hiredonline
Join a dynamic agency that prioritises both ambition and employee well-being, offering a competitive salary package alongside clear pathways for career advancement. With an impressive 80% workplace satisfaction rating, we foster a collaborative environment where your contributions are valued, and you can thrive while maintaining a healthy work-life balance. Our commitment to personal investment and innovative growth makes us an exceptional employer for those looking to make a meaningful impact in the marketing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Services / Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Senior Client Services Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past successes and how they relate to the role. Use specific examples to demonstrate your expertise in marketing and client management.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest. A little initiative can go a long way in making a lasting impression.
✨Tip Number 4
Keep it casual but professional in interviews. We love a good chat, so don’t be afraid to show your personality while discussing your experience. Remember, we’re looking for someone who fits our culture as much as their skills!
We think you need these skills to ace Senior Client Services / Account Manager in Birmingham
Some tips for your application 🫡
Show Your Ambition:We want to see your drive for growth! Make sure to highlight your career aspirations and how you envision progressing within our team. Let us know why you're excited about the potential to become a Client Services Director!
Tailor Your Application:Don’t just send a generic CV and cover letter. We love it when candidates take the time to tailor their application to our specific role. Mention your relevant experience in marketing, client management, and any leadership roles you've held.
Be Personable:Remember, we’re looking for someone who balances ambition with being human. Inject a bit of your personality into your application. Share a story or an example that showcases your communication skills and ability to build relationships.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Hiredonline
✨Know Your Stuff
Make sure you research the company and its clients thoroughly. Understand their services, recent projects, and industry trends. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership experiences. Share specific examples of how you've successfully managed teams or projects in the past, and highlight your ability to motivate and get the best out of people.
✨Prepare for Challenging Conversations
Expect to discuss how you handle difficult situations or conversations. Think of examples where you've had to engage others in change or deliver tough feedback. This will demonstrate your commercial understanding and proactive nature.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's future plans, team dynamics, or how success is measured in this role. This shows you're not just interested in the job, but also in contributing to the company's growth.
