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- Tasks: Manage and grow customer accounts while driving retention and value.
- Company: Join a high-growth marketplace startup with a vibrant culture.
- Benefits: Competitive salary, performance bonus, equity, and strong progression opportunities.
- Other info: Central London office with a focus on innovative startups.
- Why this job: Take ownership in a fast-paced environment and build lasting relationships.
- Qualifications: 2+ years in Account Management or related fields with strong communication skills.
The predicted salary is between 50000 - 55000 £ per year.
We’re partnering with a high-growth marketplace startup hiring an Account Manager to join their commercial team. This is a commercially focused Account Management role with real ownership and progression potential. You’ll manage and grow a portfolio of marketplace customers, driving retention, repeat spend and long-term customer value while working closely with operations, product and supply teams.
The role would suit someone who thrives in fast-paced environments, enjoys building strong relationships with SMB customers and takes a proactive, commercial approach to account management.
- Managing and growing a portfolio of customer accounts
- Building strong relationships across multiple channels
- Re-engaging inactive customers and improving account health
- Working cross-functionally to improve customer experience
Requirements:
- 2+ years in Account Management, Customer Success, Partnerships or Sales
- Strong communication and relationship-building skills
Competitive salary + performance bonus
Strong progression opportunities
Central London office
At Hired By Startups, we’re the hiring partner of choice to many of London’s fastest-growing startups and scale-ups. We specialise in building GTM teams and making leadership hires with Seed–Series C startups, and over the last 8 years we’ve successfully hired for 100+ of London’s best-known startups.
For more information, visit our website.
Manager-Account Manager employer: Hired By Startups
Contact Detail:
Hired By Startups Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their marketplace and think about how you can add value. We want you to shine when discussing how you can drive retention and build strong relationships with customers!
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to convey ideas clearly and build rapport quickly. Grab a friend or use a mirror to rehearse your pitch and responses to common interview questions.
✨Tip Number 4
Don't forget to apply through our website! We’re all about connecting you with the best opportunities in fast-paced startups. Keep an eye on our listings and get your application in – we’re rooting for you!
We think you need these skills to ace Manager-Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing customer accounts and building relationships, as these are key for us. Use specific examples that showcase your skills in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about account management and how you can drive retention and growth for our customers. Keep it engaging and personal – we want to see your personality!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved in your previous roles. Use numbers and metrics where possible to demonstrate your impact on customer success and account health. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Hired By Startups
✨Know Your Numbers
Before the interview, brush up on your key metrics from previous roles. Be ready to discuss how you’ve driven retention and repeat spend in your past accounts. This will show that you understand the commercial side of account management and can bring real value.
✨Build a Relationship with Your Interviewer
Remember, this role is all about building strong relationships. Use the interview to showcase your communication skills. Ask questions about their current customer base and express genuine interest in their challenges. This will help you stand out as someone who’s proactive and engaged.
✨Showcase Your Cross-Functional Experience
Since the role involves working closely with operations, product, and supply teams, be prepared to share examples of how you’ve collaborated across departments in the past. Highlight any specific projects where your teamwork led to improved customer experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you re-engaged inactive customers or improved account health. Practising these scenarios will help you articulate your thought process and demonstrate your strategic approach.