At a Glance
- Tasks: Drive operational execution and align delivery across multiple teams in a fast-paced environment.
- Company: Join a dynamic, tech-enabled business with strong growth and innovation.
- Benefits: Competitive salary, annual bonus, hybrid working model, and high visibility role.
- Other info: Opportunity to influence business operations and improve processes in a growing company.
- Why this job: Shape the future of a scaling business while working closely with senior leadership.
- Qualifications: Experience in operations or delivery leadership and strong cross-functional coordination skills.
The predicted salary is between 75000 - 85000 £ per year.
This is an opportunity to join a fast-growing, tech-enabled business operating in a dynamic, high-growth environment. The business is scaling and investing in how it operates, with a clear focus on improving alignment, visibility, prioritisation and execution across teams. You'll be joining at a pivotal stage where the business needs greater operational structure and delivery discipline to support continued growth, whilst maintaining the agility and pace of a scaling SME. This is a highly visible role with direct exposure to senior leadership, including the CEO, and genuine opportunity to influence how the business operates and scales.
As Operations & Delivery Lead, you will sit at the centre of the business, responsible for driving operational execution and delivery alignment across multiple teams including commercial, marketing, product, data and engineering. This is a hands-on role focused on ensuring priorities are clear, work remains visible, teams stay aligned, and delivery commitments are achieved across both BAU activity and strategic initiatives. You will own the operational rhythm of the business, helping create clarity, accountability and momentum across teams whilst ensuring business priorities translate into consistent execution.
Responsibilities:- Run the weekly operational and delivery cadence, ensuring clear priorities, accountability and progress.
- Manage cross-functional execution across multiple teams and workstreams.
- Own and optimise delivery tooling (Jira), including workflows, boards, reporting and visibility.
- Ensure all work is visible, prioritised and aligned to business objectives (OKRs).
- Balance BAU operational activity with project work and new initiatives, managing trade-offs effectively.
- Identify and resolve operational bottlenecks, delivery risks and capacity constraints.
- Coordinate activity across teams, ensuring alignment and clear ownership.
- Improve operational processes, introducing lightweight structure and efficiencies where needed.
- Act as the bridge between technical and non-technical teams, ensuring effective communication and execution.
- Drive accountability and follow-through across the organisation.
- Support resource planning, forecasting and operational decision-making.
- £75,000-£85,000 salary (depending on experience).
- Annual company bonus (eligibility criteria applies and company performance dependent).
- Informal hybrid working model (3 days working from home, 2 days office-based on Monday & Tuesday).
- High-impact role with visibility across the entire business.
- Opportunity to shape and improve how the business operates as it scales.
- Work closely with senior leadership, including direct exposure to the CEO.
- Join a growing, ambitious business with strong momentum.
- Experienced in Operations, Delivery or Programme Leadership within fast-paced environments.
- Strong in cross-functional coordination across technical, commercial and operational teams.
- Hands-on with Jira, including workflows, reporting and delivery visibility.
- Experienced in prioritisation, capacity planning and balancing competing demands.
- Comfortable working with OKRs or similar planning frameworks.
- Confident driving accountability and influencing stakeholders at all levels.
- Pragmatic, organised and able to bring structure to a growing business.
Operations & Delivery Lead employer: Hirecracker
Join a fast-growing, tech-enabled business in Liverpool as an Operations & Delivery Lead, where you will play a pivotal role in shaping operational execution and delivery alignment across teams. With a hybrid working model and direct exposure to senior leadership, this position offers a unique opportunity to influence the company's growth while enjoying a supportive work culture that prioritises employee development and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in how they operate and grow.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs, especially in operations and delivery. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Operations & Delivery Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations & Delivery Lead role. Highlight your experience in operations and delivery, especially in fast-paced environments. We want to see how you've driven cross-functional coordination and managed competing demands.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved operational processes or driven accountability in previous positions. Let us know how you can help shape our business as we scale!
Showcase Your Skills with Jira:Since we're all about optimising delivery tooling like Jira, make sure to mention your hands-on experience with it. Talk about how you've used it to enhance workflows, reporting, and visibility in your past roles. We love seeing practical examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hirecracker
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Operations & Delivery Lead role. Familiarise yourself with operational structures, delivery processes, and how to manage cross-functional teams. This will help you speak confidently about how you can drive execution and alignment.
✨Master Jira and OKRs
Since this role involves owning and optimising delivery tooling like Jira, brush up on your skills with it. Be ready to discuss how you've used Jira in past roles to improve visibility and prioritisation. Also, understand how OKRs work and be prepared to share examples of how you've implemented them effectively.
✨Showcase Your Cross-Functional Coordination Skills
This position requires strong coordination across various teams. Prepare specific examples from your experience where you successfully managed multiple stakeholders and ensured alignment. Highlight your ability to bridge technical and non-technical teams, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've identified and resolved operational bottlenecks in previous roles. Think of concrete examples where you improved processes or introduced efficiencies. This will show that you can bring structure and clarity to a growing business, which is exactly what they need.
