Hirecracker is seeking a Lead Customer Success Manager in London to own the client journey from onboarding to adoption and expansion. You will bridge between customers, Product, Engineering and the AI team to shape a scalable CS function in a fast-growing startup.
You’ll build AI-enabled workflows, manage senior client relationships, and convert pilots into paid growth while ensuring data quality and a superior customer experience. Four days per week in the London office is required.
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Lead AI-Driven Customer Success Manager in London employer: Hirecracker®
Join a dynamic and innovative technology-led business in Cheshire as the Head of Business Operations, where you will play a pivotal role in shaping the operational backbone of the organisation. With a competitive salary and excellent benefits including hybrid working, private healthcare, and a strong focus on employee development, this is an exceptional opportunity to influence growth and operational excellence in a supportive and ambitious work culture. Embrace the chance to lead a dedicated team while enjoying a healthy work-life balance in a thriving SME environment.
