Hirecracker is seeking a Lead Customer Success Manager in London to own the client journey from onboarding to adoption, pilot-to-paid conversion and account growth. You will be the main bridge between customers, Product, Engineering and the AI team, shaping the platform’s future as it scales.
You will build AI-enabled workflows, diagnose issues across configuration, data quality, or product bugs, and drive meaningful equity while working four days per week from the London office.
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Lead AI-Driven Customer Success Manager - PropTech employer: Hirecracker®
Join a dynamic and innovative technology-led business in Cheshire as the Head of Business Operations, where you will play a pivotal role in shaping the operational backbone of the organisation. With a competitive salary and excellent benefits including hybrid working, private healthcare, and a strong focus on employee development, this is an exceptional opportunity to influence growth and operational excellence in a supportive and ambitious work culture. Embrace the chance to lead a dedicated team while enjoying a healthy work-life balance in a thriving SME environment.