Lead Customer Success Manager in East Kilbride

Lead Customer Success Manager in East Kilbride

East Kilbride Full-Time On-site
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Lead Customer Success Manager Salary: £60,000 - £80,000 basic salary + meaningful early-stage equity Location: London (4 days per week office-based) Employment: Full Time, Permanent This is an opportunity to join a fast-growing, venture-backed AI startup transforming how property businesses operate. Its AI platform automates the operational work that slows down property managers, lettings teams and build-to-rent operators, allowing customers to run more efficiently while delivering a better service to tenants. Already live with pilot customers and building towards commercial scale, the business is looking for a commercially minded, technically capable Customer Success professional to help turn early traction into long-term customer growth. The Role As Lead Customer Success Manager, you will own the client journey from sales handover and onboarding through to adoption, pilot-to-paid conversion, retention and

Lead Customer Success Manager in East Kilbride employer: Hirecracker®

Join a dynamic and innovative technology-led business in Cheshire as the Head of Business Operations, where you will play a pivotal role in shaping the operational backbone of the organisation. With a competitive salary and excellent benefits including hybrid working, private healthcare, and a strong focus on employee development, this is an exceptional opportunity to influence growth and operational excellence in a supportive and ambitious work culture. Embrace the chance to lead a dedicated team while enjoying a healthy work-life balance in a thriving SME environment.

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Contact Details:

Hirecracker® Recruitment Team