At a Glance
- Tasks: Coordinate fleet operations, ensuring vehicles are maintained and customers are informed.
- Company: Join Hireco TL Ltd., a leading vehicle leasing provider with over 40 years of experience.
- Benefits: Enjoy competitive salary, 33 days leave, private medical insurance, and ongoing training.
- Other info: Work in a modern facility with free parking and excellent career progression opportunities.
- Why this job: Be the vital link in a fast-paced environment, solving problems and making an impact.
- Qualifications: Experience in coordination or customer service is a plus; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Mallusk, Newtownabbey
Salary: DOE
Contract: Full-time, Permanent
Working pattern: Monday to Friday, day shift (no weekends)
About Hireco TL Ltd. Hireco TL Ltd. is one of the UK and Ireland's leading vehicle leasing and maintenance providers, with over 40 years of industry experience. Managing a fleet of more than 8,000 assets, we are the UK's number one purchaser of trailers and a trusted partner to over 70 of the UK's top 100 transport companies. We have just moved into a new, purpose-built multi-storey facility in Mallusk, Newtownabbey, designed to support our expanding operations and provide a modern, professional working environment. Our site offers free on-site parking, an on-site canteen, and excellent facilities, creating a positive and supportive workplace. As the business continues to grow, we are committed to developing our people and offering genuine opportunities for career progression.
The Role
We're looking for an organised, customer-focused Fleet Coordinator to join our operations team in Newtownabbey. This is a key role at the heart of our fleet operation, where you'll help ensure vehicles are maintained, defects are resolved quickly, and customers are kept fully informed. If you enjoy problem-solving, working in a fast-paced environment, and being the link between customers, workshops, and suppliers, this role offers real responsibility and visibility.
What You'll Be Doing
- Customer & Operational Support
- Act as a main point of contact for customers via phone and email
- Respond to maintenance issues and defects efficiently and professionally
- Coordinate breakdown support to minimise vehicle downtime
- Keep customers updated with clear, timely communication
- Fleet & Maintenance Coordination
- Plan and schedule routine maintenance, annual inspections, and defect repairs
- Work with internal systems and telematics to track fleet activity
- Ensure fleet records and compliance documentation are accurate and up to date
- Supplier & Cost Control
- Liaise with third-party suppliers and repair agents
- Raise and manage purchase orders in line with agreed pricing
- Use judgement and experience to select the most effective repair solutions
- Reporting & Administration
- Maintain accurate records and produce operational reports
- Support team priorities and assist with workload management
- Contribute to continuous improvement and ad hoc operational projects
What We're Looking For
- Experience
- At least 1 year's experience in a coordination, fleet, transport, or operations role (desirable)
- Customer service experience in a fast-paced environment
- Exposure to fleet, transport, logistics, or vehicle maintenance is an advantage, but not essential
- Skills & Attributes
- Strong communication skills with confidence on phone and email
- Calm, logical problem-solving approach
- Well organised, with the ability to prioritise tasks and meet deadlines
- Comfortable using Microsoft Excel and Word (intermediate level)
- Able to work independently while contributing positively to a team environment
What You'll Get in Return
- Competitive salary (depending on experience)
- 33 days annual leave (including public holidays)
- Competitive pension contribution
- Private medical insurance
- Employee Assistance Programme
- Free on-site parking
- Ongoing training and genuine opportunities for career development
- A stable, weekday-only role with no weekend working
How to Apply
If this sounds like the right opportunity for you, we'd love to hear from you.
Fleet Coordinator/Administrator in Newtownabbey employer: Hireco
At Hireco TL Ltd., we pride ourselves on being a leading employer in the vehicle leasing and maintenance sector, offering a modern and supportive work environment in our new Mallusk facility. With a strong commitment to employee development, we provide ongoing training and genuine opportunities for career progression, alongside competitive benefits such as private medical insurance and 33 days of annual leave. Join us to be part of a dynamic team where your contributions are valued and rewarded, all while enjoying a stable weekday-only role.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Coordinator/Administrator in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their fleet operations and think about how your skills can help them. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since you'll be the main point of contact for customers, being clear and confident on the phone and via email is key. Role-play with a friend to get comfortable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at Hireco TL Ltd. Don’t miss out on this opportunity!
We think you need these skills to ace Fleet Coordinator/Administrator in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fleet Coordinator role. Highlight any relevant experience in coordination, customer service, or fleet management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since this role involves a lot of communication with customers and suppliers, make sure your application reflects your strong communication skills. Use clear language and a friendly tone – it’s all about making a good impression!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hireco
✨Know the Company Inside Out
Before your interview, take some time to research Hireco TL Ltd. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Problem-Solving Skills
As a Fleet Coordinator, you'll need to tackle issues head-on. Prepare examples from your past experiences where you've successfully resolved problems or improved processes. This will demonstrate your ability to think on your feet and handle the fast-paced environment.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly, especially when discussing your previous experience. Remember, you'll be the main point of contact for customers, so showing confidence over the phone and via email is crucial.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
