At a Glance
- Tasks: Coordinate fleet operations, ensuring vehicles are maintained and customers are informed.
- Company: Join Hireco TL Ltd., a leading vehicle leasing provider with over 40 years of experience.
- Benefits: Enjoy competitive salary, 33 days leave, private medical insurance, and ongoing training.
- Other info: Work in a modern facility with free parking and no weekend shifts.
- Why this job: Be the vital link in a fast-paced environment, solving problems and making an impact.
- Qualifications: Experience in coordination or customer service is preferred; strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Mallusk, Newtownabbey
Salary: DOE
Contract: Full-time, Permanent
Working pattern: Monday to Friday, day shift (no weekends)
About Hireco TL Ltd. Hireco TL Ltd. is one of the UK and Ireland's leading vehicle leasing and maintenance providers, with over 40 years of industry experience. Managing a fleet of more than 8,000 assets, we are the UK's number one purchaser of trailers and a trusted partner to over 70 of the UK's top 100 transport companies. We are a growing and forward-looking business and have recently invested significantly in our people and infrastructure. We have just moved into a new, purpose-built multi-storey facility in Mallusk, Newtownabbey, designed to support our expanding operations and provide a modern, professional working environment. Our site offers free on-site parking, an on-site canteen, and excellent facilities, creating a positive and supportive workplace. As the business continues to grow, we are committed to developing our people and offering genuine opportunities for career progression.
The Role: We're looking for an organised, customer-focused Fleet Response Coordinator to join our operations team in Newtownabbey. This is a key role at the heart of our fleet operation, where you'll help ensure vehicles are maintained, defects are resolved quickly, and customers are kept fully informed. If you enjoy problem-solving, working in a fast-paced environment, and being the link between customers, workshops, and suppliers, this role offers real responsibility and visibility.
What You'll Be Doing:
- Customer & Operational Support
- Act as a main point of contact for customers via phone and email
- Respond to maintenance issues and defects efficiently and professionally
- Coordinate breakdown support to minimise vehicle downtime
- Keep customers updated with clear, timely communication
- Fleet & Maintenance Coordination
- Plan and schedule routine maintenance, annual inspections, and defect repairs
- Work with internal systems and telematics to track fleet activity
- Ensure fleet records and compliance documentation are accurate and up to date
- Supplier & Cost Control
- Liaise with third-party suppliers and repair agents
- Raise and manage purchase orders in line with agreed pricing
- Use judgement and experience to select the most effective repair solutions
- Reporting & Administration
- Maintain accurate records and produce operational reports
- Support team priorities and assist with workload management
- Contribute to continuous improvement and ad hoc operational projects
What We're Looking For:
- At least 1 year's experience in a coordination, fleet, transport, or operations role (desirable)
- Customer service experience in a fast-paced environment
- Exposure to fleet, transport, logistics, or vehicle maintenance is an advantage, but not essential
Skills & Attributes:
- Strong communication skills with confidence on phone and email
- Calm, logical problem-solving approach
- Well organised, with the ability to prioritise tasks and meet deadlines
- Comfortable using Microsoft Excel and Word (intermediate level)
- Able to work independently while contributing positively to a team environment
What You'll Get in Return:
- Competitive salary (depending on experience)
- 33 days annual leave (including public holidays)
- Competitive pension contribution
- Private medical insurance
- Employee Assistance Programme
- Free on-site parking
- Ongoing training and genuine opportunities for career development
- A stable, weekday-only role with no weekend working
How to Apply: If this sounds like the right opportunity for you, we'd love to hear from you. Please submit your CV (and a short cover letter if you wish) by clicking the apply button below. Hireco TL Ltd. is an equal opportunities employer. We welcome applications from all suitably qualified candidates.
Fleet Coordinator in Newtownabbey employer: Hireco
Hireco TL Ltd. is an exceptional employer, offering a modern and supportive work environment in Mallusk, Newtownabbey, with a strong focus on employee development and career progression. With competitive salaries, comprehensive benefits including private medical insurance and a generous leave policy, we prioritise the well-being of our staff while fostering a collaborative culture that values problem-solving and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Coordinator in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their fleet operations and think about how your skills can contribute to their success. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with customers and suppliers, being clear and confident in your conversations is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Hireco TL Ltd. Good luck!
We think you need these skills to ace Fleet Coordinator in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Fleet Coordinator role. Use keywords from the job description to show we’re a good fit for each other!
Craft a Catchy Cover Letter:If you choose to include a cover letter, keep it concise and engaging. Share why you’re excited about the role and how your skills can help us at Hireco TL Ltd.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Be clear and professional in your language!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Hireco
✨Know the Company Inside Out
Before your interview, take some time to research Hireco TL Ltd. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Problem-Solving Skills
As a Fleet Response Coordinator, you'll need to demonstrate your ability to handle maintenance issues and customer queries efficiently. Prepare examples from your past experience where you've successfully resolved problems or improved processes.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly, both verbally and in writing. You might even want to do a mock interview with a friend to get comfortable with phone and email scenarios.
✨Highlight Your Organisational Skills
Being well-organised is key in this position. Be ready to discuss how you prioritise tasks and manage your time effectively. Consider sharing specific tools or methods you use to keep track of your workload and ensure deadlines are met.
