At a Glance
- Tasks: Coordinate fleet operations, ensuring vehicles are maintained and customers are informed.
- Company: Join Hireco TL Ltd., a leading vehicle leasing provider with over 40 years of experience.
- Benefits: Enjoy competitive salary, 33 days leave, private medical insurance, and ongoing training.
- Other info: Work in a modern facility with free parking and no weekend shifts.
- Why this job: Be the vital link in a fast-paced environment, making a real impact on customer satisfaction.
- Qualifications: Experience in coordination or customer service is desirable; strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Mallusk, Newtownabbey
Salary: DOE
Contract: Full-time, Permanent
Working pattern: Monday to Friday, day shift (no weekends)
About Hireco TL Ltd. Hireco TL Ltd. is one of the UK and Ireland's leading vehicle leasing and maintenance providers, with over 40 years of industry experience. Managing a fleet of more than 8,000 assets, we are the UK's number one purchaser of trailers and a trusted partner to over 70 of the UK's top 100 transport companies. We have just moved into a new, purpose-built multi-storey facility in Mallusk, Newtownabbey, designed to support our expanding operations and provide a modern, professional working environment. Our site offers free on-site parking, an on-site canteen, and excellent facilities, creating a positive and supportive workplace. As the business continues to grow, we are committed to developing our people and offering genuine opportunities for career progression.
The Role
We're looking for an organised, customer-focused Fleet Coordinator to join our operations team in Newtownabbey. This is a key role at the heart of our fleet operation, where you'll help ensure vehicles are maintained, defects are resolved quickly, and customers are kept fully informed. If you enjoy problem-solving, working in a fast-paced environment, and being the link between customers, workshops, and suppliers, this role offers real responsibility and visibility.
What You'll Be Doing
- Customer & Operational Support
- Act as a main point of contact for customers via phone and email
- Respond to maintenance issues and defects efficiently and professionally
- Coordinate breakdown support to minimise vehicle downtime
- Keep customers updated with clear, timely communication
- Fleet & Maintenance Coordination
- Plan and schedule routine maintenance, annual inspections, and defect repairs
- Work with internal systems and telematics to track fleet activity
- Ensure fleet records and compliance documentation are accurate and up to date
- Supplier & Cost Control
- Liaise with third-party suppliers and repair agents
- Raise and manage purchase orders in line with agreed pricing
- Use judgement and experience to select the most effective repair solutions
- Reporting & Administration
- Maintain accurate records and produce operational reports
- Support team priorities and assist with workload management
- Contribute to continuous improvement and ad hoc operational projects
What We're Looking For
- Experience
- At least 1 year's experience in a coordination, fleet, transport, or operations role (desirable)
- Customer service experience in a fast-paced environment
- Exposure to fleet, transport, logistics, or vehicle maintenance is an advantage, but not essential
- Skills & Attributes
- Strong communication skills with confidence on phone and email
- Calm, logical problem-solving approach
- Well organised, with the ability to prioritise tasks and meet deadlines
- Comfortable using Microsoft Excel and Word (intermediate level)
- Able to work independently while contributing positively to a team environment
What You'll Get in Return
- Competitive salary (depending on experience)
- 33 days annual leave (including public holidays)
- Competitive pension contribution
- Private medical insurance
- Employee Assistance Programme
- Free on-site parking
- Ongoing training and genuine opportunities for career development
- A stable, weekday-only role with no weekend working
How to Apply
If this sounds like the right opportunity for you, we'd love to hear from you.
Fleet Administrator - Permanent in Newtownabbey employer: Hireco
At Hireco TL Ltd., we pride ourselves on being a leading employer in the vehicle leasing and maintenance sector, offering a modern and supportive work environment in our new Mallusk facility. With a strong focus on employee development, we provide ongoing training and genuine opportunities for career progression, alongside competitive benefits such as private medical insurance and 33 days of annual leave. Join us to be part of a dynamic team where your contributions are valued and rewarded, all while enjoying a stable weekday-only role.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Administrator - Permanent in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals to join our team. Keep an eye on our careers page for the latest opportunities and make sure your application stands out!
We think you need these skills to ace Fleet Administrator - Permanent in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant customer service or fleet coordination experience to show us you're a great fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re interested in the Fleet Administrator position. Share specific examples of how your past experiences align with the responsibilities outlined in the job description.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application goes straight to us and helps streamline the process, making it easier for both you and our team!
How to prepare for a job interview at Hireco
✨Know the Company Inside Out
Before your interview, take some time to research Hireco TL Ltd. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Fleet Administrator, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've successfully resolved issues or provided excellent service. This will demonstrate your ability to handle customer interactions professionally.
✨Be Ready to Discuss Problem-Solving Scenarios
Expect questions about how you would handle specific challenges related to fleet coordination. Think of situations where you've had to think on your feet and come up with effective solutions. Highlight your calm and logical approach to problem-solving.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Be prepared to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a sample of how you organise your workload or use tools like Excel to track information.
