At a Glance
- Tasks: Coordinate fleet operations, ensuring vehicles are maintained and customers are informed.
- Company: Join Hireco TL Ltd., a leading vehicle leasing provider with over 40 years of experience.
- Benefits: Enjoy competitive salary, 33 days leave, private medical insurance, and ongoing training.
- Other info: Work in a modern facility with free parking and no weekend shifts.
- Why this job: Be the vital link in a fast-paced environment, solving problems and making an impact.
- Qualifications: Experience in coordination or customer service is desirable; strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Mallusk, Newtownabbey
Salary: DOE
Contract: Full-time, Permanent
Working pattern: Monday to Friday, day shift (no weekends)
About Hireco TL Ltd. Hireco TL Ltd. is one of the UK and Ireland's leading vehicle leasing and maintenance providers, with over 40 years of industry experience. Managing a fleet of more than 8,000 assets, we are the UK's number one purchaser of trailers and a trusted partner to over 70 of the UK's top 100 transport companies. We have just moved into a new, purpose-built multi-storey facility in Mallusk, Newtownabbey, designed to support our expanding operations and provide a modern, professional working environment. Our site offers free on-site parking, an on-site canteen, and excellent facilities, creating a positive and supportive workplace. As the business continues to grow, we are committed to developing our people and offering genuine opportunities for career progression.
The Role
We're looking for an organised, customer-focused Fleet Coordinator to join our operations team in Newtownabbey. This is a key role at the heart of our fleet operation, where you'll help ensure vehicles are maintained, defects are resolved quickly, and customers are kept fully informed. If you enjoy problem-solving, working in a fast-paced environment, and being the link between customers, workshops, and suppliers, this role offers real responsibility and visibility.
What You'll Be Doing
- Customer & Operational Support
- Act as a main point of contact for customers via phone and email
- Respond to maintenance issues and defects efficiently and professionally
- Coordinate breakdown support to minimise vehicle downtime
- Keep customers updated with clear, timely communication
- Fleet & Maintenance Coordination
- Plan and schedule routine maintenance, annual inspections, and defect repairs
- Work with internal systems and telematics to track fleet activity
- Ensure fleet records and compliance documentation are accurate and up to date
- Supplier & Cost Control
- Liaise with third-party suppliers and repair agents
- Raise and manage purchase orders in line with agreed pricing
- Use judgement and experience to select the most effective repair solutions
- Reporting & Administration
- Maintain accurate records and produce operational reports
- Support team priorities and assist with workload management
- Contribute to continuous improvement and ad hoc operational projects
What We're Looking For
- At least 1 year's experience in a coordination, fleet, transport, or operations role (desirable)
- Customer service experience in a fast-paced environment
- Exposure to fleet, transport, logistics, or vehicle maintenance is an advantage, but not essential
Skills & Attributes
- Strong communication skills with confidence on phone and email
- Calm, logical problem-solving approach
- Well organised, with the ability to prioritise tasks and meet deadlines
- Comfortable using Microsoft Excel and Word (intermediate level)
- Able to work independently while contributing positively to a team environment
What You'll Get in Return
- Competitive salary (depending on experience)
- 33 days annual leave (including public holidays)
- Competitive pension contribution
- Private medical insurance
- Employee Assistance Programme
- Free on-site parking
- Ongoing training and genuine opportunities for career development
- A stable, weekday-only role with no weekend working
How to Apply
If this sounds like the right opportunity for you, we'd love to hear from you.
Fleet Administrator - Full Time in Newtownabbey employer: Hireco
At Hireco TL Ltd., we pride ourselves on being an exceptional employer, offering a modern and supportive work environment in our new Mallusk facility. With a strong focus on employee development, we provide ongoing training and genuine opportunities for career progression, alongside competitive benefits such as private medical insurance and 33 days of annual leave. Join us to be part of a dynamic team where your contributions are valued and rewarded, all while enjoying a stable weekday-only role with no weekend commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Administrator - Full Time in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Whether it's over the phone or in person, being clear and confident is key. Role-play common interview questions with a friend to get comfortable with your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Fleet Administrator - Full Time in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fleet Administrator role. Highlight any relevant experience in coordination, customer service, or fleet management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've tackled challenges in previous roles, especially in fast-paced environments.
Show Off Your Communication Skills:Since this role involves a lot of communication with customers and suppliers, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hireco
✨Know the Company Inside Out
Before your interview, take some time to research Hireco TL Ltd. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
As a Fleet Administrator, you'll need to demonstrate your ability to handle maintenance issues and customer queries. Prepare specific examples from your past experience where you've successfully resolved problems or improved processes.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider doing mock interviews with a friend to build your confidence and refine your responses.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and opportunities for career progression. This shows that you're not just interested in the job, but also in how you can grow within the company.
