At a Glance
- Tasks: Coordinate fleet operations, ensuring vehicles are maintained and customers are informed.
- Company: Join Hireco TL Ltd., a leading vehicle leasing provider with over 40 years of experience.
- Benefits: Enjoy competitive salary, 33 days leave, private medical insurance, and ongoing training.
- Other info: Work in a modern facility with free parking and no weekend shifts.
- Why this job: Be the vital link in a fast-paced environment, solving problems and making an impact.
- Qualifications: Experience in coordination or customer service is preferred; strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Mallusk, Newtownabbey
Salary: DOE
Contract: Full-time, Permanent
Working pattern: Monday to Friday, day shift (no weekends)
About Hireco TL Ltd. Hireco TL Ltd. is one of the UK and Ireland's leading vehicle leasing and maintenance providers, with over 40 years of industry experience. Managing a fleet of more than 8,000 assets, we are the UK's number one purchaser of trailers and a trusted partner to over 70 of the UK's top 100 transport companies. We are a growing and forward-looking business and have recently invested significantly in our people and infrastructure. We have just moved into a new, purpose-built multi-storey facility in Mallusk, Newtownabbey, designed to support our expanding operations and provide a modern, professional working environment. Our site offers free on-site parking, an on-site canteen, and excellent facilities, creating a positive and supportive workplace. As the business continues to grow, we are committed to developing our people and offering genuine opportunities for career progression.
The Role: We're looking for an organised, customer-focused Fleet Response Coordinator to join our operations team in Newtownabbey. This is a key role at the heart of our fleet operation, where you'll help ensure vehicles are maintained, defects are resolved quickly, and customers are kept fully informed. If you enjoy problem-solving, working in a fast-paced environment, and being the link between customers, workshops, and suppliers, this role offers real responsibility and visibility.
What You'll Be Doing:
- Customer & Operational Support
- Act as a main point of contact for customers via phone and email
- Respond to maintenance issues and defects efficiently and professionally
- Coordinate breakdown support to minimise vehicle downtime
- Keep customers updated with clear, timely communication
- Fleet & Maintenance Coordination
- Plan and schedule routine maintenance, annual inspections, and defect repairs
- Work with internal systems and telematics to track fleet activity
- Ensure fleet records and compliance documentation are accurate and up to date
- Supplier & Cost Control
- Liaise with third-party suppliers and repair agents
- Raise and manage purchase orders in line with agreed pricing
- Use judgement and experience to select the most effective repair solutions
- Reporting & Administration
- Maintain accurate records and produce operational reports
- Support team priorities and assist with workload management
- Contribute to continuous improvement and ad hoc operational projects
What We're Looking For:
- At least 1 year's experience in a coordination, fleet, transport, or operations role (desirable)
- Customer service experience in a fast-paced environment
- Exposure to fleet, transport, logistics, or vehicle maintenance is an advantage, but not essential
Skills & Attributes:
- Strong communication skills with confidence on phone and email
- Calm, logical problem-solving approach
- Well organised, with the ability to prioritise tasks and meet deadlines
- Comfortable using Microsoft Excel and Word (intermediate level)
- Able to work independently while contributing positively to a team environment
What You'll Get in Return:
- Competitive salary (depending on experience)
- 33 days annual leave (including public holidays)
- Competitive pension contribution
- Private medical insurance
- Employee Assistance Programme
- Free on-site parking
- Ongoing training and genuine opportunities for career development
- A stable, weekday-only role with no weekend working
How to Apply: If this sounds like the right opportunity for you, we'd love to hear from you. Please submit your CV (and a short cover letter if you wish) by clicking the apply button below. Hireco TL Ltd. is an equal opportunities employer. We welcome applications from all suitably qualified candidates.
Fleet Coordinator in Belfast employer: Hireco
Hireco TL Ltd. is an exceptional employer, offering a modern and supportive work environment in Mallusk, Newtownabbey, with a strong focus on employee development and career progression. With competitive salaries, comprehensive benefits including private medical insurance and a generous leave policy, we prioritise the well-being of our staff while fostering a collaborative culture that values problem-solving and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Coordinator in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practice common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Hireco TL Ltd.
We think you need these skills to ace Fleet Coordinator in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fleet Coordinator role. Highlight any relevant experience in coordination, customer service, or fleet management. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:If you choose to include a cover letter, make it engaging! Share why you're excited about the role and how you can contribute to our team. This is your chance to show us your personality and passion.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to the facts about your experience and skills.
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Hireco
✨Know the Company Inside Out
Before your interview, take some time to research Hireco TL Ltd. Understand their services, values, and recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Problem-Solving Skills
As a Fleet Response Coordinator, you'll need to demonstrate your ability to handle maintenance issues and customer queries efficiently. Prepare examples from your past experiences where you've successfully resolved problems or improved processes.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly, especially when discussing your previous experiences. Remember, it's not just about what you say, but how you say it that can make a lasting impression.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and the company's future plans. This shows you're not only interested in the role but also in how you can contribute to their success.
