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For Companies At a Glance
- Tasks: Lead IT strategy, manage systems, and ensure tech drives business efficiency.
- Company: Join a growing company in Belfast focused on embedding technology into operations.
- Benefits: Enjoy a dynamic work environment with opportunities for innovation and professional growth.
- Why this job: Be a key player in transforming IT and enhancing operational performance across the business.
- Qualifications: Experience with Microsoft Dynamics and managing IT environments is essential.
- Other info: This role offers a chance to shape the future of IT within the organisation.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Location: Belfast HQ (on-site presence required)
Reports to: Senior Leadership Team
Overview
As we enter a new phase of growth—expanding locations, evolving commercial models, and embedding technology deeper into operations—we’re seeking an IT Manager / Systems Lead to take ownership of IT across the business. This is not a support desk role. It’s a strategic and operational leadership position, responsible for ensuring that technology actively supports execution, drives efficiency, and scales with the business. The successful candidate will work at the intersection of IT infrastructure, systems implementation, operational flow, and data insight—turning fragmented tools and vendors into a coherent, results-driven ecosystem. This person will act as an internal systems translator, ensuring our technology—from Microsoft Dynamics to telematics to Power BI—not only works but delivers results that matter across finance, fleet, sales, and service operations.
Key Responsibilities
- Strategic IT Ownership
- Act as the internal owner of all IT systems, integrations, and vendors
- Translate operational goals into IT delivery and infrastructure plans
- Ensure systems and tools drive measurable outcomes—not just documentation
- Lead the internal IT agenda, moving from fragmented ownership to aligned, outcome-focused leadership
- External Vendor & Infrastructure Oversight
- Manage outsourced IT provider responsible for: Emails, user setup (new starts, leavers), Servers, switches, firewalls, and cybersecurity, On-site support resource (triage and user support)
- Monitor and manage performance, cost-efficiency, and responsiveness of vendors
- Serve as the business’s point of accountability for all infrastructure and outsourced IT service relationships
- Systems Leadership – Microsoft Dynamics Rollout
- Act as a strategic counterpart to the Project Manager delivering Dynamics rollout
- Understand how Dynamics integrates with operations (fleet, sales, service, contracts) and proactively ensure fit-for-purpose configuration
- Long-term owner of Dynamics post-implementation—ensuring the platform delivers ongoing value and operational insight
- Support integration with additional tools like Power Platform, Jet Reports, and fleet telematics
- Collaborate with partners such as our Dynamics integrator to manage requirements, testing, and future development
- Data & Reporting Enablement
- Work closely with the FP&A Director to streamline and automate business reporting
- Ensure data integrity and verification as it flows across systems (Dynamics, Power BI, Jet Reports, Telematics)
- Build and support data infrastructure (including data lakes and self-serve dashboards)
- Enable predictive and operational reporting across departments
- Customer-Facing Technology
- Design and develop a secure online portal for customers to access real-time fleet information
- Ensure data privacy, system resilience, and protection against cyber threats
- Embed digital touchpoints that enhance customer experience and improve visibility
- Operational Integration
- Ensure every IT decision improves daily operations and enhances performance
- Embed technology into key workflows, especially in Fleet Maintenance, to support predictive maintenance, automated service tracking, and telematics analysis
- Improve the experience of frontline teams by streamlining system usage and reducing friction
- Emerging Tech & Innovation
- Champion the adoption of AI and automation across fleet, sales, and operations
- Identify and pilot technology that enhances business insight or customer service
- Stay on top of evolving best practices in mid-market tech environments and continuously improve internal capabilities
- Risk Management & Cybersecurity
- Proactively identify system and data risks across the organisation
- Implement robust security controls to protect against internal and external threats
- Ensure compliance with best practices in data protection, system access control, and vendor risk management
Must-Have Experience & Capabilities
- Strong track record managing business IT environments, systems delivery, and third-party vendors
- Hands-on experience with Microsoft Dynamics or equivalent ERP platforms
- Familiarity with Power Platform, Jet Reports, Power BI, and other Microsoft ecosystem tools
- Comfortable working across infrastructure, business systems, and reporting tools
- Experience delivering customer-facing portals or secure digital products
- Knowledge of data integration, system verification, and interface development
- Ability to connect systems architecture with business outcomes, especially in fleet-heavy or operational businesses
Personal Traits
- Ownership mindset
- Structured and practical: turns ideas into systems and outcomes
- Collaborative, not siloed: thrives in cross-functional teams
- Commercially aware, operationally focused
- Strong communicator and translator between technical and non-technical teams
Why This Role Matters
This role is a cornerstone hire—filling a long-standing gap in internal IT leadership. You’ll bring structure, delivery, and strategic thinking to an area that has historically been fragmented and overly reliant on external support.
IT Manager employer: Hireco World
Contact Detail:
Hireco World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Dynamics and Power BI. Understanding these tools will not only help you during interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in managing IT systems and third-party vendors. Be ready to share specific examples of how you've improved operational efficiency or integrated new technologies in previous roles.
✨Tip Number 4
Showcase your collaborative skills by thinking of examples where you've worked cross-functionally. This role requires strong communication between technical and non-technical teams, so highlighting your ability to bridge that gap will set you apart.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, systems delivery, and vendor oversight. Use specific examples that demonstrate your ability to translate operational goals into IT strategies.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the role's strategic importance. Discuss how your previous experiences align with the responsibilities outlined, particularly in managing IT systems and driving efficiency.
Showcase Technical Proficiency: Clearly outline your hands-on experience with Microsoft Dynamics and other relevant tools like Power BI and Jet Reports. Mention any projects where you successfully integrated technology to improve business outcomes.
Demonstrate Leadership Skills: Highlight instances where you've led teams or projects, especially in cross-functional settings. Emphasise your ownership mindset and ability to collaborate effectively with both technical and non-technical teams.
How to prepare for a job interview at Hireco World
✨Understand the Role's Strategic Importance
Before the interview, take time to grasp how the IT Manager role fits into the company's growth strategy. Be prepared to discuss how you can align IT initiatives with business objectives and drive measurable outcomes.
✨Showcase Your Technical Expertise
Be ready to demonstrate your hands-on experience with Microsoft Dynamics and other relevant tools like Power BI and Jet Reports. Prepare examples of past projects where you successfully implemented or managed these systems.
✨Emphasise Collaboration Skills
This role requires working across various teams. Highlight your ability to collaborate effectively with both technical and non-technical stakeholders. Share specific instances where you facilitated communication between different departments.
✨Prepare for Questions on Risk Management
Given the focus on cybersecurity and risk management, be prepared to discuss your approach to identifying and mitigating risks in IT systems. Have examples ready that illustrate your proactive measures in previous roles.
