At a Glance
- Tasks: Manage customer relationships, drive renewals, and identify expansion opportunities.
- Company: High-growth tech company expanding its London team.
- Benefits: Competitive salary, performance incentives, comprehensive benefits, and generous PTO.
- Other info: Clear career progression and meaningful equity upside.
- Why this job: Join a dynamic team and influence global account management processes.
- Qualifications: 5+ years in account management with strong commercial acumen.
The predicted salary is between 50000 - 65000 £ per year.
A high-growth technology company is expanding its London team and investing in its post-sales function. The business operates in a technical, product-led environment and partners closely with sophisticated customers, including engineering teams and executive stakeholders.
This is an opportunity to join at a stage where processes are established but still evolving, offering both structure and the ability to influence how account management scales globally.
The Account Manager owns the full lifecycle of existing customer relationships, with direct responsibility for renewals and expansion revenue. You will work closely with technical and executive stakeholders to ensure successful onboarding, strong product adoption, and measurable customer outcomes, while identifying opportunities to deepen engagement and expand revenue over time.
- Manage a defined book of business from post-sale handoff through renewal and expansion
- Identify, develop, and close expansion opportunities within existing accounts
- Lead commercial discussions, including pricing, terms, and contract negotiations
- Monitor account health and proactively address risks to prevent churn
- Partner cross-functionally with Customer Success, Customer Experience, and Product
- Contribute to and refine account management and expansion playbooks
Key performance indicators include:
- Gross and net revenue retention performance
- Customer satisfaction and long-term engagement
- Proactive risk identification and mitigation
Requirements:
- 5+ years in a quota-carrying Account Manager or similar role
- Strong commercial acumen, including pricing and contract negotiations
- Ability to work effectively with technical stakeholders and executive buyers
- Solid forecasting discipline and pipeline management skills
Work Environment & Culture:
- Clear opportunity for career progression as the company scales
- Performance-oriented environment with meaningful equity upside
- This role is focused on commercial ownership of existing accounts, not support or service delivery
- Designed for candidates comfortable with quota responsibility and full lifecycle account management
Manager, Account Executive employer: HireCapital
Contact Detail:
HireCapital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Account Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could get your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer base and think about how you can contribute to their success. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific results you've delivered in previous roles. Use metrics to back up your claims, especially around revenue growth and customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Manager, Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your quota-carrying experience and any successful negotiations you've led, as these are key to catching our eye.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about account management and how you can contribute to our growth. Be specific about your achievements and how they relate to the job description.
Showcase Your Commercial Acumen: We’re looking for someone with strong commercial skills, so don’t shy away from discussing your experience with pricing strategies and contract negotiations. Give us examples of how you've successfully managed accounts and driven revenue.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at HireCapital
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of revenue metrics and account health. Brush up on your past performance data, including retention rates and expansion revenue you've generated. Be ready to discuss specific examples where you successfully managed accounts and drove growth.
✨Understand the Product Inside Out
Since this role involves working closely with technical stakeholders, make sure you have a solid grasp of the product and its features. Familiarise yourself with how it benefits customers and be prepared to discuss how you can help clients achieve measurable outcomes through effective onboarding and product adoption.
✨Prepare for Commercial Discussions
Expect to engage in discussions about pricing, terms, and contract negotiations during the interview. Practice articulating your approach to these conversations, including how you've navigated tough negotiations in the past. Highlight your commercial acumen and how it has led to successful outcomes.
✨Showcase Your Cross-Functional Collaboration Skills
This role requires partnering with various teams like Customer Success and Product. Prepare examples that showcase your ability to work cross-functionally. Discuss how you've collaborated with different departments to enhance customer satisfaction and drive account success.