At a Glance
- Tasks: Support clients by implementing cloud-based software and delivering high-quality project outcomes.
- Company: Join a dynamic team at Fusion Risk Management, a leader in tech solutions.
- Benefits: Gain technical certifications, enjoy flexible work, and develop your skills in a supportive environment.
- Other info: Collaborative culture with opportunities for growth and learning through hands-on experience.
- Why this job: Make a real impact by helping clients maximise their software experience with innovative solutions.
- Qualifications: 1-2 years of client-facing tech project experience; knowledge of Salesforce is a plus.
The predicted salary is between 27900 - 34100 £ per year.
The Role Fusion's Implementation Consultant is a key client facing role within our Customer Team. Implementation Consultants are highly sought after for their knowledge of Salesforce, the Fusion Framework ®, and our clients. Our mission is to enable our clients to get the most out of our software, through a positive project experience. Implementation Consultants will work within large and small teams and work with various clients in different scales of complexity. We rely on our Implementation Consultants to help the clients understand our platform as well as delivering project scope to a high standard.
Support the end-to-end delivery of Fusion projects, implementing cloud-based software on the Force.com platform. Follow Fusion's project methodology and tools to drive our teams and our clients to successful outcomes. Learn industry basics and the functional solutions of the Fusion Framework ®. Hands-on configuration using Force.com and Fusion tools. Support other technical tasks including testing, documentation, environment migrations, and user story management. Support general project activities including attending meetings, taking notes, and giving demonstrations. Consistently and effectively communicate with internal stakeholders and client teams. Achieve technical certifications throughout your career at Fusion (e.g. Salesforce App Builder, Salesforce Administrator, and others). Leverage AI tools to enhance efficiency, problem-solving, and innovation in your daily work. Document and share AI use cases and best practices to support continuous learning and elevate team performance.
Knowledge, Skills, and Abilities
- 1-2 years of experience working with external clients on technology projects
- Experience with or coursework preferred in relational databases, programming, Salesforce configuration
- Bachelor's degree or higher in Information Systems, Business Administration, Computer Science, or a related discipline preferred
- Ability to learn new skills with the support of your manager and via self-paced training courses
- Ability to work on multiple projects simultaneously
- Collaborative approach working with teams of varying sizes and clients in different industries
- Professional written, verbal, and presentation skills
- Tools: Jira, MS Office Suite, Salesforce CRM, Force.com platform, Gearset
- Familiarity with AI tools and a willingness to incorporate them into day-to-day work to improve efficiency and effectiveness.
Milestones for the First Six Months
In one month, you will:
- Complete all HR-related onboarding requirements
- Participate in Fusion New Hire Bootcamp and Industry trainings
- Start project work (assignment or shadow)
In three months, you will:
- Demonstrate consistent use of Fusion tools and procedures
- Begin project work with small to medium cases with manager support
- Start to work with project manager to contribute and collaborate on larger project scopes
- Start delivering system demos to clients with assistance
In six months, you will:
- Lead system demos to clients with support from your team
- Be able to communicate technical information to clients
- Begin to build rapport with clients
- Independently drive the successful completion of assigned work
Implementation Consultant employer: Hirebridge
At Fusion Risk Management, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Solutions Engineers benefit from comprehensive training and development opportunities, ensuring they are well-equipped to excel in their roles while contributing to meaningful projects in the field of risk management. Located in the UK, our team enjoys a supportive environment that values diversity and encourages professional growth, making it an ideal place for those seeking a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hirebridge values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hirebridge might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hirebridge!
✨Direct Apply to Hirebridge
Let's not forget to apply directly through the Hirebridge website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hirebridge.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hirebridge. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hirebridge
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
