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- Tasks: Support the Key Accounts Office Manager with sales, hire transactions, and administration.
- Company: Join Hirebase, a leading provider of hire services in the UK, known for quality and community support.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and ongoing training opportunities.
- Why this job: Be part of a friendly team focused on excellent customer service and personal growth.
- Qualifications: A positive attitude and willingness to learn are essential; experience is a plus but not required.
- Other info: This is an entry-level, full-time position perfect for high school and college students.
The predicted salary is between 24000 - 36000 £ per year.
Hirebase Stockport, England, United Kingdom
Hire Desk Controller (Key Accounts)
We\’re looking for a Hire Desk Controller (Key Accounts) to join our team at Hirebase Stockport!
At Hirebase, we pride ourselves on delivering a high quality and professional hire service to our customers. Our teams of highly competent, experienced, and friendly staff work closely with our own depot network and suppliers to ensure we have the latest branded products available. It’s our people that make our business great, so we make it our priority to provide the best up-to-date training to ensure our colleagues can offer expert advice and support.
We rely on our Hire Desk Controllers to support the Key Accounts Office Manager to ensure the team objectives are achieved, including sales budget, completing hire transactions, and administration duties. Working in Hirebase Key Accounts Office, you’ll be part of a team where everyone is putting in the effort to offer brilliant customer service and to get the job done.
Key Responsibilities
- Ensure that day-to-day operations are carried out following Hirebase policy and procedures.
- Be a team player and have effective communication skills to motivate and organise the team to help them achieve or exceed the hire sales budget and KPIs.
- Assist with quotes and raise orders.
We know you are more than just a CV, and embracing everybody’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Hire Desk Controller; all you need is to bring a positive can-do attitude!
What We Offer
- Competitive salary
- Company bonus scheme
- A fantastic discounted shopping website
- A generous staff discount scheme
- Ongoing training
If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Angelia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their hire requirements and building material needs, but we couldn’t do this without the right people, so why not join us?
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Finance and Sales
Industries
Consumer Services
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Hire Desk Controller (Key Accounts) employer: Hirebase Tool & Equipment Hire
Contact Detail:
Hirebase Tool & Equipment Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller (Key Accounts)
✨Tip Number 1
Familiarise yourself with Hirebase's products and services. Understanding the range of hire equipment and how it meets customer needs will help you stand out during interviews and demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Brush up on your communication skills. As a Hire Desk Controller, you'll need to effectively motivate and organise your team. Practising clear and confident communication can make a big difference in how you present yourself in discussions with potential employers.
✨Tip Number 3
Showcase your teamwork abilities. Highlight any previous experiences where you've successfully collaborated with others to achieve goals. This will resonate well with Hirebase's emphasis on being a team player and achieving sales targets together.
✨Tip Number 4
Prepare for questions about handling customer inquiries and quotes. Think of examples from your past experiences where you've provided excellent customer service or resolved issues effectively, as this will be crucial for the role.
We think you need these skills to ace Hire Desk Controller (Key Accounts)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hire Desk Controller. Familiarise yourself with the key tasks mentioned in the job description, such as supporting the Key Accounts Office Manager and achieving sales budgets.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your customer service abilities, teamwork, and any previous experience in sales or administration that would be beneficial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hirebase and how your positive attitude and skills can contribute to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Hirebase Tool & Equipment Hire
✨Understand the Company Culture
Before your interview, take some time to research Hirebase and its values. Understanding their commitment to customer service and teamwork will help you align your answers with what they are looking for in a Hire Desk Controller.
✨Showcase Your Communication Skills
As a Hire Desk Controller, effective communication is key. Be prepared to discuss examples of how you've successfully communicated with team members or customers in the past, highlighting your ability to motivate and organise others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle day-to-day operations. Think of scenarios where you had to manage multiple tasks or resolve conflicts, and be ready to share those experiences.
✨Demonstrate a Positive Attitude
Hirebase values a can-do attitude, so make sure to convey your enthusiasm for the role. Share examples of how your positive outlook has helped you overcome challenges in previous jobs or projects.
