Client Success & Product Evangelist at Sendr.io
Client Success & Product Evangelist at Sendr.io

Client Success & Product Evangelist at Sendr.io

City of London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
H

At a Glance

  • Tasks: Help customers succeed with Sendr while creating engaging content and community interactions.
  • Company: Join a fast-growing B2B SaaS company focused on innovative outreach solutions.
  • Benefits: Flexible remote work, share options, and direct collaboration with founders.
  • Why this job: Be the voice of the customer and shape the future of outreach technology.
  • Qualifications: Experience in Customer Success or Sales Enablement, with hands-on outreach tool knowledge.
  • Other info: Dynamic role with opportunities for personal growth and impact in a thriving startup.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Company: Sendr
Position Title: Client Success & Product Evangelist
Location: Remote
Reporting to: CEO
Website: sendr.io

About Sendr

Sendr.io helps sales teams cut through the noise with personalized, video-first outreach. We’re a fast-growing B2B SaaS company with a strong customer base and ambitious roadmap. Our users are GTM leaders, sales teams, and founders who need outreach that gets attention.

We’re looking for a Customer Success & Product Evangelist — part customer success manager, part product storyteller, and part GTM growth operator — to help our customers succeed and showcase what’s possible with Sendr.

Role Overview

As a Customer Success & Product Evangelist, you’ll live and breathe Sendr, helping customers get results while amplifying the product through content, community, and campaigns. You’ll combine deep knowledge of GTM strategies, prospecting workflows, and sales enablement tools with hands-on customer coaching, community engagement, and product storytelling.

You’ll also use Sendr yourself, running outreach campaigns, testing features, and sharing insights that directly inform the product roadmap.

Responsibilities

Customer Success & Growth

  • Respond to inbound replies from email outreach, answering product-related questions and booking calls.

  • Conduct welcome calls for new signups and provide onboarding for larger client opportunities.

  • Coach major clients 1:1, helping them design outreach strategies and campaigns that deliver results.

Community & Content

  • Engage actively in our Circle community, providing practical advice and sparking discussions.

  • Create weekly content (playbooks, templates, videos) that inspires usage and drives adoption.

  • Run webinars, AMAs, and group sessions to showcase features and use cases.

Product Evangelism & Marketing

  • Translate features into clear, actionable “why this matters” stories and GTM plays.

  • Run product marketing campaigns, including launch emails and social content, leveraging AI tools when appropriate.

  • Build relationships with key influencers and keep them informed on features they can showcase.

  • Test and learn: run your own campaigns using Sendr, document results, and share insights back into the community.

Internal Feedback & Product Growth

  • Be the voice of the customer — identify friction points, feature gaps, and success stories, and feed them back to product/engineering.

  • Track engagement and usage data to spot where intervention is needed.

  • Help shape onboarding flows, help center content, and self-serve learning materials.

What Success Looks Like

  • New growth opportunities are generated through your engagement with signups and community members.

  • Customers consistently report that your guidance helped them achieve real results.

  • Community engagement grows steadily through discussions, content, and peer-to-peer advice.

  • Product launches are amplified by clear, engaging content that drives adoption.

  • Influencers actively showcase Sendr to their audiences.

  • You’re recognized internally as the “customer’s voice” and externally as the “face of Sendr.”

About You

Background & Experience

  • Worked in Customer Success, GTM, Sales Enablement, or Product Evangelism roles at a SaaS company, ideally in outreach, video, or sales tech.

  • Hands-on experience with email/video outreach tools (e.g., Outreach, Salesloft, Apollo, Vidyard, Loom, Lavender, etc.).

  • Comfortable creating short video tutorials, social content, and playbooks.

  • Experienced in community engagement, running webinars, or coaching clients.

  • Curious, experimental, and hands-on — enjoys testing features and sharing results.

  • Empathetic, approachable, and credible with sales leaders and founders alike.

Nice-to-Have

  • Previous role as a sales trainer, product evangelist, or content creator.

  • Experience running communities or working with influencers.

  • Track record of driving product adoption and customer advocacy in SaaS.

Org. Details

  • Full-time (8 hours/day, Mon-Fri) or part-time (4 hours/day, Mon-Fri)

  • Fully remote, you only need a computer to work from, and an opportunity to sometimes overlap with the UK team

  • Paid in USD

What We Offer

  • Early founding team role with share options

  • Direct collaboration with founders and product team — your feedback will shape the roadmap

  • Early-stage SaaS experience with real customer traction

  • Flexible, remote-friendly culture

  • Opportunity to define the voice and success of Sendr’s customer base

#J-18808-Ljbffr

Client Success & Product Evangelist at Sendr.io employer: Hire5

At Sendr.io, we pride ourselves on being an exceptional employer that fosters a flexible and remote-friendly culture, allowing you to work from anywhere while collaborating directly with our founding team. As a Client Success & Product Evangelist, you'll have the unique opportunity to shape our product roadmap and engage with a vibrant community, all while enjoying early-stage SaaS experience and share options. We are committed to your growth, providing ample opportunities for professional development and meaningful contributions to our customers' success.
H

Contact Detail:

Hire5 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Success & Product Evangelist at Sendr.io

✨Tip Number 1

Get to know Sendr inside out! Familiarise yourself with their product and how it helps sales teams. This way, when you chat with potential employers, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Network like a pro! Join relevant communities and engage with people in the industry. Share your insights and experiences, and don’t be shy about reaching out to current employees at Sendr to learn more about their culture and values.

✨Tip Number 3

Showcase your skills through content creation. Whether it’s writing playbooks or making short video tutorials, demonstrate your ability to communicate effectively. This will not only help you stand out but also align with the role of a Product Evangelist.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Sendr team. Don’t forget to follow up after applying to keep your name fresh in their minds!

We think you need these skills to ace Client Success & Product Evangelist at Sendr.io

Customer Success Management
GTM Strategies
Sales Enablement
Email Outreach Tools
Video Outreach Tools
Content Creation
Community Engagement
Webinar Facilitation
Coaching Skills
Product Storytelling
Data Analysis
Empathy
Communication Skills
Influencer Relationship Management
Adaptability

Some tips for your application 🫡

Show Your Passion for the Product: When applying, let us know how much you love Sendr and its features. Share your experiences with video-first outreach or any similar tools you've used. This will show us that you're not just looking for a job, but that you're genuinely excited about what we do!

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in Customer Success, GTM, or Product Evangelism. We want to see how your background aligns with our needs, so don’t be shy about showcasing your skills and achievements!

Be Authentic and Engaging: We’re looking for someone who can connect with our customers and community. Use your application to demonstrate your personality and communication style. A friendly, approachable tone will resonate well with us and reflect the kind of vibe we want to create at Sendr.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us that you’re keen on being part of the Sendr family right from the start!

How to prepare for a job interview at Hire5

✨Know Your Product Inside Out

Before the interview, make sure you’re familiar with Sendr's features and how they benefit users. Dive into their website, watch product demos, and even try using the platform yourself. This will help you speak confidently about how you can help customers succeed with Sendr.

✨Showcase Your Customer Success Experience

Prepare specific examples from your past roles where you’ve successfully coached clients or driven product adoption. Highlight your experience with outreach tools and how you’ve used them to achieve results. This will demonstrate your hands-on knowledge and ability to connect with customers.

✨Engage with the Community

Familiarise yourself with Sendr’s community platforms, like Circle. Be ready to discuss how you would engage with users, spark discussions, and create content that adds value. Showing that you understand the importance of community engagement will set you apart.

✨Be Ready to Share Insights

Think about how you would gather feedback from customers and translate it into actionable insights for the product team. Prepare to discuss your approach to identifying friction points and success stories, as this aligns perfectly with the role’s responsibilities.

Client Success & Product Evangelist at Sendr.io
Hire5

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

H
  • Client Success & Product Evangelist at Sendr.io

    City of London
    Full-Time
    36000 - 60000 ÂŁ / year (est.)

    Application deadline: 2027-10-19

  • H

    Hire5

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>