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- Tasks: Lead HR casework, advise managers, and enhance employee experience.
- Company: Join a values-driven organisation focused on inclusion and fairness.
- Benefits: Enjoy hybrid working, professional development, and a supportive culture.
- Why this job: Make a real impact in a dynamic environment while fostering a positive workplace.
- Qualifications: CIPD Level 7 or equivalent, with extensive HR casework experience required.
- Other info: Manage a team of HR Advisors and collaborate with various stakeholders.
The predicted salary is between 42000 - 60000 £ per year.
ation: Kensington (Hybrid: 3 days on-site, 2 days WFH) Contract Type: Permanent L Are you an experienced HR professional with a strong background in employee relations casework? Are you passionate about fostering an inclusive, fair, and values-driven workplace culture? Join my client, as their new HR Casework Manager. The Role As HR Casework Manager, you will lead and manage employee relations casework across the business, ensuring consistent, legally compliant, and fair outcomes. You’ll be a key advisor to managers on complex issues such as disciplinary, grievance, capability, and absence cases—promoting early resolution and best practice in all aspects of case management. You’ll also work closely with the Head of Business Partnering to enhance the employee experience by supporting the design and implementation of people-focused processes and policies. Managing two HR Advisors, you will coach, mentor, and support their development while helping to strengthen people management capability across the organisation. This is a high-impact, varied role that will see you working with trade union colleagues, legal advisors, and managers at all levels to embed a culture of integrity, inclusion, and professionalism across the business. Key Responsibilities * Lead and oversee complex HR casework, providing expert advice to managers and collaborating with Legal and HR Business Partners. * Drive early resolution through coaching, mediation, and proactive engagement. * Develop and deliver training to managers on ER topics and effective people management. * Oversee Report & Support system and case management tool. * Contribute to the development of HR policies, toolkits, and guidance. * Manage formal investigations and hearings to ensure procedural rigour. * Monitor casework trends and produce insightful reports to inform strategic improvements. * Line manage and develop two HR Advisors to ensure service excellence. What We’re Looking For You’ll bring: * CIPD Level 7 qualification or equivalent relevant experience. * Extensive HR casework experience, ideally within higher education or the public sector. * Strong knowledge of UK employment law. * Excellent interpersonal, coaching, and stakeholder management skills, including trade union engagement. * Analytical and report-writing abilities with a focus on service improvement. * Experience of line management and a collaborative, empathetic leadership style. This is a fantastic opportunity for a values-led HR professional who thrives in a fast-paced, intellectually stimulating environment and wants to make a difference
HR Casework manager employer: Hire Society Recruitment ltd
Contact Detail:
Hire Society Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Casework manager
✨Tip Number 1
Familiarise yourself with the latest UK employment law and HR best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former HR professionals in similar roles, especially those who have experience in employee relations casework. They can provide valuable insights and may even refer you to opportunities within their networks.
✨Tip Number 3
Prepare specific examples of how you've successfully managed complex HR casework in the past. Highlight your coaching and mentoring experiences, as these are crucial for the role of HR Casework Manager.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailor your discussions during interviews to reflect how your personal values align with theirs, showcasing your fit for the role.
We think you need these skills to ace HR Casework manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HR casework experience, particularly in employee relations. Emphasise your CIPD Level 7 qualification and any relevant achievements that demonstrate your ability to manage complex cases.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fostering an inclusive workplace culture. Mention specific examples of how you've successfully resolved HR issues and contributed to policy development in previous roles.
Showcase Your Skills: Highlight your strong knowledge of UK employment law and your analytical skills. Provide examples of reports you've produced or training sessions you've delivered to illustrate your expertise in HR case management.
Prepare for Potential Questions: Anticipate questions related to your experience with trade unions, coaching, and managing HR Advisors. Be ready to discuss how you would approach complex casework and promote best practices within the organisation.
How to prepare for a job interview at Hire Society Recruitment ltd
✨Showcase Your HR Expertise
Be prepared to discuss your extensive HR casework experience, particularly in employee relations. Highlight specific examples where you've successfully managed complex cases, demonstrating your knowledge of UK employment law and best practices.
✨Emphasise Coaching and Mentoring Skills
Since the role involves managing two HR Advisors, it's crucial to showcase your coaching and mentoring abilities. Share instances where you've developed others, focusing on how you fostered their growth and improved team performance.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've driven early resolutions in past cases. Use examples that illustrate your proactive engagement and mediation skills, showing how you can navigate complex issues effectively.
✨Align with Company Values
Research the company's culture and values, and be ready to articulate how your personal values align with theirs. Discuss your passion for fostering an inclusive and fair workplace, as this will resonate well with the interviewers.