At a Glance
- Tasks: Welcome guests, manage calls, and support admin projects in a dynamic corporate environment.
- Company: Join a prestigious client site in the heart of London, known for its professional atmosphere.
- Benefits: Enjoy a competitive rate of Β£15.31p/h and a supportive team culture.
- Why this job: Be part of a talented team, enhance your customer service skills, and thrive in a vibrant setting.
- Qualifications: Experience in Reception, Retail, or Hospitality with strong communication skills is preferred.
- Other info: This is a permanent, full-time role, Monday to Friday, 40 hours a week.
The predicted salary is between 30000 - 42000 Β£ per year.
Role: Corporate Receptionist
Location: City of London (Office based)
Reporting to: Reception Manager
Type: Permanent
Hours: Monday to Friday, 40 hours a week
Rate: Β£15.31p/h
Summary of the role:
We are looking for an enthusiastic and proactive corporate receptionist to join our clients team at one of their most prestigious sites in London. The role will form part of the talented on-site reception and help desk team ensuring that they are delivering a warm, professional welcome to every guest and employee that enters the building.
Your skills will contribute to the overall success of the client site, demonstrating a warm, consistent, and knowledgeable service. You will have a warm approach to your customer service, understanding the corporate environment, working across 2 reception desks and a switchboard.
What does being a Corporate Receptionist look like?
- Welcoming visitors and guests to provide a strong and consistent guest service.
- Ensuring all calls to the switchboard/Help desk are answered promptly and professionally.
- Responding to and actioning a busy email inbox in line with KPI guidelines.
- Daily meeting room checks ensuring standards are maintained consistently.
- Event management.
- Contributing and working to site SOPs (Standard Operating Procedures).
- Support with admin projects.
Itβs all about you!
- Ideally, you will have a background in Reception, Retail, Facilities, or Hospitality, with experience of working in a corporate environment.
- Strong communication and interpersonal skills, being able to work alongside multiple internal and external stakeholders in a professional and personable manner.
- Able to think proactively and multi-task various administrative projects.
- Excellent in Customer Service.
- Good knowledge of MS Office.
- Ability to coordinate and prioritise tasks effectively in a fast-moving and highly pressurised environment.
- Attention to detail with the ability to work using own initiative.
Contact Detail:
Hire Society Recruitment ltd - Hiring Success, Hire Recruitment. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist - Office Services
β¨Tip Number 1
Familiarise yourself with the corporate environment and the specific company culture of the organisation you're applying to. Understanding their values and how they operate will help you tailor your approach during interviews and demonstrate that you're a good fit.
β¨Tip Number 2
Practice your customer service skills by role-playing common reception scenarios with a friend or family member. This will help you feel more confident in handling various situations, such as welcoming guests or managing phone calls, which are crucial for this role.
β¨Tip Number 3
Network with current or former receptionists in corporate settings. They can provide valuable insights into the day-to-day responsibilities and expectations of the role, which can help you prepare better for interviews.
β¨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or plan for a busy reception desk. This will demonstrate your ability to prioritise tasks and manage time effectively, which is essential for a Corporate Receptionist.
We think you need these skills to ace Receptionist - Office Services
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in reception, retail, or hospitality. Emphasise your customer service skills and any experience you have in a corporate environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills that align with the job description, such as your ability to manage multiple tasks and provide excellent customer service.
Highlight Relevant Skills: In your application, focus on your strong communication and interpersonal skills. Provide examples of how you've successfully worked with various stakeholders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Hire Society Recruitment ltd - Hiring Success, Hire Recruitment.
β¨Showcase Your Customer Service Skills
As a corporate receptionist, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully handled challenging situations or provided exceptional service to guests.
β¨Demonstrate Proactive Thinking
Employers are looking for someone who can think on their feet. During the interview, share instances where you anticipated needs or solved problems before they escalated, showcasing your proactive approach.
β¨Familiarise Yourself with Corporate Etiquette
Understanding the nuances of a corporate environment is key. Brush up on professional communication styles and dress codes, and be ready to discuss how you would maintain a warm yet professional atmosphere.
β¨Highlight Your Multitasking Abilities
The role involves managing multiple tasks simultaneously. Be prepared to discuss how you prioritise tasks and manage your time effectively, especially in high-pressure situations, to ensure smooth operations at the reception.