At a Glance
- Tasks: Coordinate equipment hire, ensuring customer satisfaction and efficient operations.
- Company: Dynamic company focused on powered access solutions with a supportive team.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Join a vibrant team with great potential for career advancement.
- Why this job: Be the key link in a fast-paced environment, making a real difference for customers.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 23400 - 28600 £ per year.
Job Summary Reporting to the Hire Desk Team Lead, the Hire Desk Controller acts as the central link between customers, the sales team, engineering, and transport departments.
This role ensures that powered access equipment is hired out efficiently, safely, and profitably, while maintaining high levels of customer satisfaction.
The Hire Desk Controller is the hub of operations, balancing customer needs, fleet availability, and logistics while leveraging technology and automation to deliver consistent, efficient, and high-quality service.
This role supports sales through upselling, cross-selling, and excellent service.
Duties Customer Service
Hire Desk Controller employer: Hire Safe Solutions Ltd
At Hire Safe Solutions, we pride ourselves on being a people-first employer that fosters a collaborative and innovative work culture. As a Hire Desk Team Leader, you will benefit from competitive salaries, generous annual leave, and comprehensive health plans, all while working in a dynamic environment that prioritises employee growth and customer success. Join us in our mission to set new standards in powered access solutions and enjoy the unique advantage of being part of a fast-growing company that values your contributions and development.
