Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead hospitality operations and enhance guest experiences across various settings.
- Company: Join a leading hospitality organisation with a focus on growth and development.
- Benefits: Enjoy private healthcare, pension plans, life assurance, and training opportunities.
- Why this job: Step into a role that shapes the future of hospitality and leads teams to success.
- Qualifications: 5-12+ years in hospitality with proven leadership skills and operational expertise.
- Other info: Flexible schedules and opportunities for career advancement await you.
The predicted salary is between 36000 - 60000 £ per year.
Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across the United Kingdom. This is a multi-role campaign covering several functions within the sector, including hotel and venue operations, food & beverage leadership, guest experience, events, and revenue performance. These opportunities suit professionals ready to broaden their remit, lead teams, and progress toward senior leadership roles (e.g., Operations Manager, Head of Department, Cluster Manager, or General Manager level) as performance and business needs align.
Key Responsibilities
- Lead day-to-day hospitality operations across accommodation, food & beverage, events, and/or multi-department environments to deliver service and financial targets.
- Drive guest experience standards, quality assurance, and service recovery to strengthen satisfaction and reputation.
- Manage and develop teams through coaching, rota planning, performance management, and succession planning.
- Oversee departmental budgets, forecasting, payroll controls, and cost management while maintaining service quality.
- Implement operational procedures, SOPs, and compliance requirements aligned to UK standards, including Health and Safety Executive (HSE) expectations.
- Support food safety compliance where relevant, including HACCP-based procedures and internal audit readiness.
- Partner with commercial, sales, and revenue functions to improve occupancy, ADR/RevPAR (where applicable), covers, and overall profitability.
- Manage supplier relationships, stock control, and operational readiness for peak trading periods.
- Produce operational reporting, analyse KPIs, and deliver continuous improvement initiatives across service and efficiency.
- Contribute to strategy delivery, refurbishment/opening activity, or turnaround plans depending on assignment.
Requirements
- Relevant qualification preferred (e.g., Hospitality Management, Business, or related discipline); equivalent experience is considered.
- 5–12+ years progressive experience within hospitality (hotels, resorts, serviced apartments, restaurants, contract catering, leisure, venues, or multi-site operations).
- Proven leadership capability, with experience managing teams, performance, and service delivery in customer-facing environments.
- Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making.
- Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, rota/workforce management platforms, and advanced Excel).
- Working knowledge of UK employment practices and compliance expectations, including HSE-aligned health and safety standards.
- Strong communication skills in English (additional languages are advantageous depending on guest profile and location).
- Flexibility to support operational schedules, including evenings, weekends, and bank holidays where required.
Benefits
- Private Healthcare Plan
- Pension Plans
- Life Assurance
- Leave Package
- Training & Development
Mid-Senior Hospitality Professionals employer: Hire Resolve
Contact Detail:
Hire Resolve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-Senior Hospitality Professionals
✨Tip Number 1
Network like a pro! Get out there and connect with other hospitality professionals. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss specific examples of how you've led teams or improved guest experiences. We want to hear about your successes and how you can bring that magic to our organisation.
✨Tip Number 3
Research the company before your interview. Understand their values, culture, and recent achievements. This will help you tailor your answers and show us that you’re genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Mid-Senior Hospitality Professionals
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the hospitality sector. Highlight your relevant experience in hotel operations, food & beverage leadership, or guest experience. We want to see how your skills align with the roles we're offering!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Leadership Skills: Since we're looking for mid-senior professionals, make sure to highlight your leadership experience. Share examples of how you've managed teams, improved service delivery, or driven guest satisfaction. We want to know how you can lead us to success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the right role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hire Resolve
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities outlined in the job description. Brush up on your knowledge of hospitality operations, guest experience standards, and financial management. Being able to discuss these topics confidently will show that you’re ready for a mid-senior role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed performance, coached team members, or improved service delivery. This is your chance to demonstrate your leadership capability and how you can drive results.
✨Understand the Numbers
Familiarise yourself with budgeting, forecasting, and KPI analysis. Be ready to discuss how you’ve used these skills to improve profitability in previous roles. Showing that you have strong operational and commercial acumen will set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as service recovery or managing supplier relationships. Prepare by thinking through potential scenarios and your approach to resolving them. This will demonstrate your problem-solving skills and readiness for the challenges of the role.
