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- Tasks: Lead hospitality operations and enhance guest experiences across various settings.
- Company: Join a leading hospitality organisation with a focus on growth and development.
- Benefits: Enjoy private healthcare, pension plans, life assurance, and training opportunities.
- Why this job: Step into a role that shapes the future of hospitality and leads teams to success.
- Qualifications: 5-12+ years in hospitality with proven leadership and operational skills.
- Other info: Flexible schedules and opportunities for career advancement await you.
The predicted salary is between 28800 - 48000 £ per year.
Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across the United Kingdom. This is a multi-role campaign covering several functions within the sector, including hotel and venue operations, food & beverage leadership, guest experience, events, and revenue performance. These opportunities suit professionals ready to broaden their remit, lead teams, and progress toward senior leadership roles (e.g., Operations Manager, Head of Department, Cluster Manager, or General Manager level) as performance and business needs align.
Key Responsibilities
- Lead day-to-day hospitality operations across accommodation, food & beverage, events, and/or multi-department environments to deliver service and financial targets.
- Drive guest experience standards, quality assurance, and service recovery to strengthen satisfaction and reputation.
- Manage and develop teams through coaching, rota planning, performance management, and succession planning.
- Oversee departmental budgets, forecasting, payroll controls, and cost management while maintaining service quality.
- Implement operational procedures, SOPs, and compliance requirements aligned to UK standards, including Health and Safety Executive (HSE) expectations.
- Support food safety compliance where relevant, including HACCP-based procedures and internal audit readiness.
- Partner with commercial, sales, and revenue functions to improve occupancy, ADR/RevPAR (where applicable), covers, and overall profitability.
- Manage supplier relationships, stock control, and operational readiness for peak trading periods.
- Produce operational reporting, analyse KPIs, and deliver continuous improvement initiatives across service and efficiency.
- Contribute to strategy delivery, refurbishment/opening activity, or turnaround plans depending on assignment.
Requirements
- Relevant qualification preferred (e.g., Hospitality Management, Business, or related discipline); equivalent experience is considered.
- 5–12+ years progressive experience within hospitality (hotels, resorts, serviced apartments, restaurants, contract catering, leisure, venues, or multi-site operations).
- Proven leadership capability, with experience managing teams, performance, and service delivery in customer-facing environments.
- Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making.
- Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, rota/workforce management platforms, and advanced Excel).
- Working knowledge of UK employment practices and compliance expectations, including HSE-aligned health and safety standards.
- Strong communication skills in English (additional languages are advantageous depending on guest profile and location).
- Flexibility to support operational schedules, including evenings, weekends, and bank holidays where required.
Benefits
- Private Healthcare Plan
- Pension Plans
- Life Assurance
- Leave Package
- Training & Development
Mid-Senior Hospitality Professionals in Leeds employer: Hire Resolve.com
Contact Detail:
Hire Resolve.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-Senior Hospitality Professionals in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with other hospitality professionals. Attend industry events, join relevant online groups, and don’t be shy about reaching out to people on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss specific examples of how you've led teams or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make a lasting impression.
✨Tip Number 3
Research the companies you’re applying to. Understand their values, culture, and recent news. This will help you tailor your conversations and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of mid-senior level opportunities just waiting for talented professionals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Mid-Senior Hospitality Professionals in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the hospitality roles we're looking to fill. Highlight your leadership experience and any relevant achievements in guest experience or operational management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background makes you a perfect fit for the role. Be sure to mention any specific experiences that align with our key responsibilities.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. Did you improve guest satisfaction scores or increase revenue? Numbers speak volumes, so let us know how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hire Resolve.com
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities listed in the job description. Brush up on your knowledge of hospitality operations, guest experience standards, and financial management. Being able to discuss these topics confidently will show that you’re ready for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you’ve successfully led teams in the past. Think about specific situations where you managed performance, coached team members, or improved service delivery. This will demonstrate your capability to take on a mid-senior level position.
✨Understand the Numbers
Familiarise yourself with budgeting, forecasting, and KPI analysis. Be ready to discuss how you’ve used these skills to drive profitability and improve operational efficiency in previous roles. This is crucial for showing your commercial acumen.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to guest experience, team development, and operational challenges. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
