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- Tasks: Lead hospitality operations, enhance guest experiences, and manage teams across various functions.
- Company: Join a leading hospitality organisation with diverse opportunities across the UK.
- Benefits: Enjoy private healthcare, pension plans, life assurance, and training for career growth.
- Why this job: Step into a leadership role and make a real impact in the hospitality sector.
- Qualifications: 5-12+ years of experience in hospitality and proven leadership skills required.
- Other info: Flexible schedules and opportunities for professional development await you.
The predicted salary is between 36000 - 60000 £ per year.
Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across the United Kingdom. This is a multi-role campaign covering several functions within the sector, including hotel and venue operations, food & beverage leadership, guest experience, events, and revenue performance. These opportunities suit professionals ready to broaden their remit, lead teams, and progress toward senior leadership roles (e.g., Operations Manager, Head of Department, Cluster Manager, or General Manager level) as performance and business needs align.
Key Responsibilities
- Lead day-to-day hospitality operations across accommodation, food & beverage, events, and/or multi-department environments to deliver service and financial targets.
- Drive guest experience standards, quality assurance, and service recovery to strengthen satisfaction and reputation.
- Manage and develop teams through coaching, rota planning, performance management, and succession planning.
- Oversee departmental budgets, forecasting, payroll controls, and cost management while maintaining service quality.
- Implement operational procedures, SOPs, and compliance requirements aligned to UK standards, including Health and Safety Executive (HSE) expectations.
- Support food safety compliance where relevant, including HACCP-based procedures and internal audit readiness.
- Partner with commercial, sales, and revenue functions to improve occupancy, ADR/RevPAR (where applicable), covers, and overall profitability.
- Manage supplier relationships, stock control, and operational readiness for peak trading periods.
- Produce operational reporting, analyse KPIs, and deliver continuous improvement initiatives across service and efficiency.
- Contribute to strategy delivery, refurbishment/opening activity, or turnaround plans depending on assignment.
Requirements
- Relevant qualification preferred (e.g., Hospitality Management, Business, or related discipline); equivalent experience is considered.
- 5–12+ years progressive experience within hospitality (hotels, resorts, serviced apartments, restaurants, contract catering, leisure, venues, or multi-site operations).
- Proven leadership capability, with experience managing teams, performance, and service delivery in customer-facing environments.
- Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making.
- Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, rota/workforce management platforms, and advanced Excel).
- Working knowledge of UK employment practices and compliance expectations, including HSE-aligned health and safety standards.
- Strong communication skills in English (additional languages are advantageous depending on guest profile and location).
- Flexibility to support operational schedules, including evenings, weekends, and bank holidays where required.
Benefits
- Private Healthcare Plan
- Pension Plans
- Life Assurance
- Leave Package
- Training & Development
Mid-Senior Hospitality Professionals in Glasgow employer: Hire Resolve.com
Contact Detail:
Hire Resolve.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-Senior Hospitality Professionals in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with other hospitality professionals. Attend industry events, join online forums, or even hit up local meet-ups. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your achievements in hospitality. Whether it’s a successful event you managed or a team you led to success, having tangible evidence of your expertise can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews like it’s game day! Research the company, understand their values, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and have your own questions ready to show your interest.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of mid-senior level opportunities just waiting for talented professionals like you. Keep an eye on our listings and make sure you’re one of the first to apply!
We think you need these skills to ace Mid-Senior Hospitality Professionals in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the hospitality roles we're looking to fill. Highlight your leadership experience and any relevant achievements in guest experience or operational management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background makes you a perfect fit for the role. Be sure to mention any specific experiences that align with our key responsibilities.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. Did you improve guest satisfaction scores or increase revenue? Numbers speak volumes, so let us know how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Hire Resolve.com
✨Know Your Stuff
Make sure you’re well-versed in the hospitality sector, especially in areas like operations, guest experience, and financial management. Brush up on key metrics like ADR and RevPAR, and be ready to discuss how you've driven performance in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities. Think about times when you’ve successfully managed teams or improved service delivery. Be ready to discuss your approach to coaching and performance management, as these are crucial for mid-senior roles.
✨Understand Compliance and Standards
Familiarise yourself with UK health and safety standards, including HSE expectations. Be prepared to talk about how you’ve implemented operational procedures and ensured compliance in past positions, as this will show your readiness for the responsibilities of the role.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about the company’s goals, challenges, and culture. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
