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- Tasks: Oversee daily operations of a retreat for families affected by childhood cancer.
- Company: National children's charity with a mission to support families in need.
- Benefits: £35,000 salary, hybrid work, and the chance to make a real difference.
- Why this job: Join a new initiative that positively impacts families during tough times.
- Qualifications: Experience in hospitality and operations, with strong relationship-building skills.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 28000 - 42000 £ per year.
£35,000 pa
Permanent
Hybrid (2-3 days pw in site), Pickering, North Yorkshire
Do you have a background working in hospitality, or in a residential or visitor environment? For over 40 years, a national children’s charity has supported families through the toughest moments of their lives, from funding vital research to providing intimate care and wellbeing support to both families and their children. Now recruiting for their first Retreat & Operations Manager, the charity is embarking on an exciting new chapter ahead of launching a dedicated Retreat in North Yorkshire, exclusively for families who have been affected by childhood cancer.
You will be responsible for:
- Overseeing the daily operations of the retreat, including accommodation, shared spaces, and the surrounding grounds
- Lead on health and safety, safeguarding and compliance across the site
- Maintaining the site and ensuring that buildings, gardens and facilities are well cared for
- Building relationships with local partners, suppliers, and community stakeholders
- Managing bookings, and coordinating guest experiences
- Welcoming families, ensuring they feel safe, supported and comfortable during their stay
- Managing the retreats budget and operational costs
- Establishing systems, processes and supplier relationships as the retreat evolves
With this being a brand-new service for the charity, naturally the role and function will evolve over time. It is fundamental that this person continuously looks for opportunities to improve and enhance operational efficiencies and is passionate about developing the visitor experience.
We are seeking individuals who have:
- Experience working in hospitality
- Background in operations, and ideally property maintenance
- Practical understanding of health and safety compliance in a residential or visitor environment
- Ability to manage a varied workload with limited supervision
- Track record of building productive relationships
- Confidence to professionally engage with suppliers
- Emotional intelligence and a warm and friendly manner to interact with families
This is an incredibly rewarding and fulfilling opportunity for someone to take ownership of a service which will positively impact the lives of countless families who are affected by childhood cancer. To apply, please submit a CV and Louis Eastwell will be in touch. Interviews will be taking place on a rolling basis.
Hire Purpose champions inclusive recruitment. We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity and inclusion. Hire Purpose is also proud to be an active member of The TEAM Network, the UK’s largest recruitment community of independently owned recruitment businesses.
Operations Manager in Pickering employer: Hire Purpose
Contact Detail:
Hire Purpose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Pickering
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality and operations sectors. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online groups related to your field to make those valuable connections.
✨Tip Number 2
Prepare for the interview by researching the charity and its mission. We want to see your passion for supporting families affected by childhood cancer. Think about how your experience aligns with their goals and be ready to share specific examples of how you can enhance the visitor experience.
✨Tip Number 3
Show off your emotional intelligence! When interacting with potential employers, demonstrate your warm and friendly manner. We know that building relationships is key, especially in a role that involves welcoming families. Practice active listening and empathy during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference. So, get your CV ready and let’s make this happen!
We think you need these skills to ace Operations Manager in Pickering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your background in hospitality and any relevant operational experience to show us you’re the right fit!
Show Your Passion: In your cover letter, let us know why you’re excited about this opportunity. Share your enthusiasm for supporting families affected by childhood cancer and how you can contribute to creating a welcoming retreat.
Be Specific: When detailing your past experiences, use specific examples that demonstrate your ability to manage operations, build relationships, and ensure compliance. We love seeing concrete achievements that showcase your skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised as we review applications on a rolling basis.
How to prepare for a job interview at Hire Purpose
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission and values. Understand their work with families affected by childhood cancer and how the new retreat fits into their overall goals. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Hospitality Experience
Be ready to discuss your background in hospitality and how it relates to managing a retreat. Prepare specific examples of how you've created welcoming environments or handled guest experiences in the past. This will demonstrate your ability to ensure families feel safe and supported during their stay.
✨Highlight Your Operational Skills
Since this role involves overseeing daily operations, be prepared to talk about your experience with health and safety compliance, property maintenance, and budget management. Share examples of how you've improved operational efficiencies in previous roles to illustrate your proactive approach.
✨Build Rapport with Emotional Intelligence
Given the sensitive nature of the work, it's crucial to convey warmth and empathy during your interview. Think of ways to express your emotional intelligence and how you would interact with families. Practising scenarios where you’ve supported others can help you articulate this effectively.