At a Glance
- Tasks: Lead membership growth, engagement, and develop impactful strategies for a prestigious organisation.
- Company: Join a leading membership organisation at the forefront of its field.
- Benefits: Hybrid working, competitive salary, and excellent benefits package.
- Other info: Collaborative culture with opportunities for professional development and innovation.
- Why this job: Shape the future of member engagement and make a real impact in a dynamic environment.
- Qualifications: Proven leadership experience in membership or similar sectors with strong networking skills.
The predicted salary is between 55000 - 55000 € per year.
Help shape the future of a prestigious membership organisation. This is a rare opportunity to step into a high-impact leadership role at a prestigious membership organisation at the forefront of its field. We are looking for an exceptional Head of Membership & Engagement to drive growth, deepen engagement, and lead a modern, insight-driven approach to membership, communications, and professional education. This is a role for someone who combines strategic thinking with hands-on delivery and who thrives on building meaningful connections and is a great networker across a diverse and influential community. You’ll play a pivotal role in shaping how the organisation engages its members, delivers value, and strengthens its position as a trusted and authoritative voice.
The Role
As a key member of the senior leadership team, you will lead the development and delivery of an ambitious membership and engagement strategy, ensuring continued growth, relevance, and impact. You’ll oversee membership, communications, and education, bringing these areas together into a cohesive and compelling experience for members. From driving recruitment and retention to leading integrated campaigns and overseeing flagship events, your work will directly influence the organisation’s success and sustainability.
What You’ll Be Doing
- Lead membership growth and engagement – develop and deliver a strategy that attracts, retains, and inspires a diverse and evolving membership base.
- Elevate the member experience – shape a compelling value proposition that resonates across career stages and professional groups.
- Drive insight-led decision making – use data and analytics to identify opportunities, measure impact, and continuously improve.
- Lead communications and brand – deliver a clear, consistent, and engaging voice across all channels.
- Oversee education and events – ensure the delivery of high-quality conferences, webinars, and digital learning that meet professional needs.
- Build strong relationships – act as an ambassador, engaging confidently with stakeholders, partners, and members across the sector.
- Lead and inspire a team – develop a high-performing, collaborative culture within membership and communications functions.
- Shape organisational strategy – contribute at senior level, influencing direction and driving innovation.
About You
You’re a confident and credible leader with a strong track record in membership organisations, charities, or similar environments. You bring energy, curiosity, and a clear sense of purpose along with the ability to network and make meaningful connections. You’ll likely have:
- Significant experience leading membership, engagement, communications, or marketing functions.
- A proven ability to grow and retain engaged communities.
- Strong commercial and strategic thinking, underpinned by data and insight.
- Experience delivering integrated, multi-channel campaigns.
- Excellent stakeholder management and influencing skills.
- A collaborative leadership style, with experience developing and motivating teams.
Experience within a professional body or regulated sector would be advantageous but is not essential. This is a full-time role that supports hybrid working (2 days a week in London based office) with excellent benefits. Starting salary 55K. Apply now for immediate consideration.
Head of Membership and Engagement employer: Hire Ground
Join a prestigious membership organisation that values innovation, collaboration, and professional growth. As the Head of Membership and Engagement, you will thrive in a dynamic work culture that prioritises meaningful connections and offers excellent benefits, including hybrid working arrangements. With ample opportunities for personal and professional development, this role is perfect for those looking to make a significant impact within a supportive and influential community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Membership and Engagement
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream role!
✨Tip Number 2
Show your passion for membership engagement! When you get the chance to chat with someone from the organisation, share your ideas on how to enhance member experiences. This will not only showcase your enthusiasm but also demonstrate your strategic thinking.
✨Tip Number 3
Prepare for interviews by researching the organisation’s current strategies and challenges. Bring insights and suggestions to the table that align with their goals. This shows you’re not just interested in the role, but you’re ready to contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your understanding of the organisation and its mission right from the start.
We think you need these skills to ace Head of Membership and Engagement
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in membership organisations and engagement strategies. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Style:As a Head of Membership and Engagement, your leadership approach is key. Use your application to demonstrate how you’ve inspired teams and built strong relationships in previous roles. We love seeing examples of collaboration and motivation!
Be Data-Driven:Since this role involves insight-led decision making, include specific examples of how you've used data to drive growth or improve member experiences. We’re all about that analytical mindset, so let us know how you’ve made an impact!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hire Ground
✨Know Your Membership Strategy
Before the interview, dive deep into the organisation's current membership strategy. Understand their goals for growth and engagement, and think about how your experience aligns with these objectives. Be ready to discuss specific strategies you've implemented in the past that have successfully attracted and retained members.
✨Showcase Your Networking Skills
As a Head of Membership and Engagement, building relationships is key. Prepare examples of how you've effectively engaged with diverse stakeholders in previous roles. Highlight any successful partnerships or collaborations you've fostered, and be prepared to discuss how you would approach networking within this new role.
✨Data-Driven Decision Making
This role requires insight-led decision making, so come armed with examples of how you've used data and analytics to drive membership growth or improve member experiences. Be ready to discuss specific metrics you've tracked and how they influenced your strategies.
✨Demonstrate Leadership Style
The interviewers will want to know about your leadership style and how you inspire teams. Think about times when you've developed a high-performing team or fostered a collaborative culture. Be prepared to share your approach to motivating others and how you handle challenges within a team setting.
