Events Administrator - Professional Membership in City of London

An Events Administrator is required by a leading professional body / charity, promoting professional education within its industry. The Events Administrator will be coordinating and supporting various events that include in-person, hybrid, and webinars, designed to be affordable, inclusive, accessible, and of high quality to its members. You will be supporting regional offices with events through organising and proactively managing the delivery of their annual event programmes. This includes monitoring branch mailboxes, supporting social media accounts, and reporting event marketing campaigns throughout the programme season.

Salary: £29k to £31k + reimbursed costs for travel to events. Benefits include medical insurance, healthcare support, excellent employer pension contributions, life insurance, 25-days holidays + BH per holiday year + additional days over Christmas, travel card loan scheme, etc. Permanent, full-time, 35 hours per week with flexibility around the hours as this will be supporting committees and events so finish times can be as late as 9pm on occasion. Work location: remote office attendance is required as and when the organisation requires it, which is in Central London. This is an events role, so there will be a requirement to attend events at the various event locations.

Requirements:

• Experienced in working in events, from logistics to working on the content for an event.
• Experience of working within a membership/customer orientated environment.
• Competent in using event registration systems, databases, social media, etc.
• Competent in MS Office Packages and Adobe InDesign or a similar design platform.
• Comfortable in liaising with committees or with other high level stakeholders.
• Happy with a lot of London based events, and some around the country so travel will be required.
• Very strong attention to detail, this is paramount.
• Comfortable working outside of the regular 9-5 pattern, as sometimes events can finish around 9pm.
• To attend the London office for employee events & sourcing marketing materials to setup events.
• Strong time management and multitasking capabilities.
• Excellent written and verbal communication skills, attention to detail, and accuracy in all tasks.

Duties to include:

• Work with the Manager to deliver the Event Programmes in line with budget.
• Assisting with booking speakers to coordinate attendance at events, including speaker fees, securing permission to record digital sessions, and collecting necessary presentations bios and headshots.
• Liaising with venues to ensure that all required facilities are set up for each event.
• Build event registration pages and delegate communications using Cvent or a similar platform.
• Produce marketing materials (emails, bulletins, adverts, social media) within branch guidelines.
• Provide timely support to delegates and volunteers by assisting, processing bulk event registrations, arranging complimentary committee registrations, and dealing with enquiries.
• Working with the committee member(s) tasked with ownership of a particular event and to assist with event preparation and marketing.
• Attend events and deliver a front-of-house function that is welcoming, professional and on brand.
• Monitor and report on event marketing campaigns and attendee statistics.
• Survey members as required and obtain feedback post events to inform future event planning.
• Liaise with speakers, venues, and committee members to coordinate event logistics and content.
• Organise and distribute marketing material i.e banners, printed material, prepare delegate badges and arrange merchandise as required.
• Support the planning and delivery of branch conferences, forums, and volunteer inductions.