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For Companies At a Glance
- Tasks: Manage studio operations and deliver high-quality fitness instruction.
- Company: Join a vibrant health and wellness studio focused on client satisfaction.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Why this job: Lead a passionate team and make a positive impact on clients' wellness journeys.
- Qualifications: Experience in fitness or wellness management and strong leadership skills.
- Other info: Dynamic environment with a focus on teamwork and client engagement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking a highly organized, client-focused Studio Manager & Lead Instructor to oversee daily studio operations while delivering 20 hours of high‑quality instruction each week. This role combines leadership, administration, client management, and team coordination to ensure an exceptional studio experience. The ideal candidate is proactive, detail‑oriented, and thrives in a fast‑paced wellness environment.
Key Responsibilities
- Studio Operations & Management: Serve as the primary point of contact for all studio‑related matters. Act as the site Health & Safety Lead, including key‑holder responsibilities. Maintain overall studio cleanliness and ensure proper upkeep of Reformer beds and equipment. Oversee all studio communications, including monitoring and responding to email and Momence messages.
- Class & Schedule Coordination: Manage the full class schedule (Monday‑Sunday), ensuring seamless timetable coverage. Coordinate all 1:1 Reformer sessions, scheduling, and instructor assignments. Organise cover for staff holidays and instructor absences. Manage diary changes, cancellations, and session adjustments. Monitor waitlists, moving clients into available slots and ensuring accurate recredits.
- Client & Membership Management: Oversee all aspects of client membership administration, including block bookings, 1:1 sessions, private sessions, offer packages, renewals, special events, and general enquiries. Process client suspensions, cancellations, upgrades, and downgrades in alignment with studio policies. Manage client payments, new sales, renewals, failed payments, and follow‑up communications. Conduct follow‑up calls for first‑time clients, offer‑package buyers, low client/instructor ratings (below 3/5), and non‑renewed block packages.
- Sales, Stock & Reporting: Order and maintain studio stock levels. Complete weekly reports covering enquiries, membership changes, attendance, new sales, renewals, and offer performance. Support monthly reporting in collaboration with the Area Manager.
- Team Coordination: Lead monthly team training, meetings, and ongoing communication. Manage activity within the studio's WhatsApp team group. Serve as the primary point of contact for instructors, offering support as needed. Attend at least one class per month led by each instructor for quality assurance and feedback.
Requirements
- Previous experience in fitness, Pilates, yoga, or wellness operations (studio management preferred).
- Strong communication, scheduling, and customer service skills.
- Confident leading a team and maintaining high performance standards.
- Proficient with booking/membership platforms (Momence experience an asset).
- Highly organized, proactive, and committed to elevating the client experience.
Studio Manager and Lead Instructor in Knutsford employer: Hire Ground Talent
Contact Detail:
Hire Ground Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Manager and Lead Instructor in Knutsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness and wellness industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Show up prepared for interviews! Research the studio's values and services, and think about how your experience aligns with their needs. Bring along questions that show your interest in their operations and client management.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Studio Manager & Lead Instructor role!
We think you need these skills to ace Studio Manager and Lead Instructor in Knutsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Studio Manager & Lead Instructor role. Highlight any previous experience in fitness or wellness operations, as well as your leadership and client management skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for health and wellness, and explain why you're the perfect fit for our studio. Don’t forget to mention specific examples of how you've excelled in similar roles.
Showcase Your Communication Skills: Since this role involves a lot of client interaction and team coordination, make sure your written application demonstrates your strong communication skills. Keep your language clear and professional, but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Hire Ground Talent
✨Know the Studio Inside Out
Before your interview, make sure you’re familiar with the studio's operations and services. Research their class offerings, membership options, and any recent news or events. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a potential Studio Manager & Lead Instructor, it’s crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or resolved conflicts in previous roles. Highlight your proactive approach to ensuring a positive client experience.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations like managing a last-minute instructor absence or handling a dissatisfied client. Practising your responses can help you articulate your thought process clearly during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the studio culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the studio is the right fit for you.
