Practice Manager - NHS GP medical centre

Practice Manager (4 day week) – £38k to £41k excellent benefits – Central SW London

This is an opportunity to join an NHS medical practice, located within a village type setting that accommodates elderly residents. Part of the village setting offers a healthcare practice and various medical/healthcare professionals. The Medical Practice offers an onsite GP/Consultancy for its elderly residents and a few of the senior staff, with a Physician, Surgeon, Practice Nurse, HCA, Receptionist, and Administrator. This role is to provide leadership & management to enable the Practice to meet agreed aims & objectives within a safe, effective & efficient working environment, whilst fostering a committed team. Main areas of responsibility being the medical centre working area environment, staff development and the day to day running of the Practice.

SALARY ETC:

• £38k to £41k (for the 4-day working week), as well as an excellent benefits package.
• Central SW London
• Permanent, working 4 days (week days), and core working hours are office based, however some flexibility will be required when covering for the receptionist holidays.

REQUIREMENTS:

• Good standard of education with excellent literacy and numeracy skills Leadership and / or Management Qualification
• Good communication skills and standard of English.
• Accomplished manager, with the ability to manage a changing environment
• Good understanding of primary care / NHS, with experience of working with the general public
• Confidence with information technology
• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of working in a health care setting, in a similar role, and empathy for the elderly.
• Experience of managing multidisciplinary teams
• Experience of performance management, including appraisal writing, staff development and disciplinary procedures
• Experience of chairing meetings, producing agendas and minutes, with the ability to demonstrate high level accuracy and attention to detail
• Ability to build relationships with stakeholders and colleagues, and a Team player
• Educated to degree level in healthcare or business or demonstrable experience within a similar role
• Recognised Practice Management qualification, or equivalent experience.

DUTIES TO INCLUDE:

• Ensure standards of cleaning and hygiene in the practice maintained
• Work with the on-site security team to ensure the practice area is secure and access to rooms and confidential material maintained
• Establish and maintain a system of control for the booking of the consultation rooms
• Ensure that the Practice complies with all aspects of Health and Safety legislation
• Liaise with finance department regarding insurance requirements for the Practice
• Ensure the smooth running of the clinical sessions held in the Practice through adequate staffing levels, including the co-ordination of staff annual leave and time away from the Practice.
• Responsible for the booking of locum staff as required by the Practice.
• Responsible for staff inductions, on-going personal development plans, staff appraisals and that all staff are adequately trained to fulfil their role.
• Manage the administrative staff and non-clinical management of the nursing staff, taking the lead responsibility in staff appraisal and training
• Maintain confidentiality at all times.
• To ensure that the Practice adhere to the NHS Information Governance guidelines
• Keep all staff updated of any changes in the NHS and how this will affect the Practice
• Ensure efficient internal and external communication including being a point of contact for the Integrated Care Board and any other relevant organisation
• To develop and maintain external communication with the practices Primary Care Network
• Ensure timely submission of data to Integrated Care Board, Primary Care Network & GP Federations or other relevant organisations to meet contractual requirements
• Ensure that the Practice is compliant with Care Quality Commission requirements
• Liaise with Senior Practice Nurse to arrange appropriate maintenance for Practice equipment
• To attend Practice Managers Forum meetings & Primary Care Network Group (PCN) meetings
• In the absence of the medical receptionist to ensure appointments booked by E-RS are completed within a timely manner, with the patient and referring doctor made aware of appointment details.
• Ensure service development and delivery is in accordance with local and national guidelines
• Ensure the Practice complies with NHS contractual obligations in relation to patient care
• Analyse appointments looking at supply and demand, liaise with staff in regards to findings and implement appropriate changes
• To manage the Practice budget and with other staff seek to maximise income into the Practice