At a Glance
- Tasks: Lead a dynamic team and oversee operations in a growing hire equipment business.
- Company: Join Hire and Supplies Limited, a leader in tool and plant hire based in Dumfries.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Opportunity to shape the future of the company as it expands.
- Why this job: Be at the forefront of a thriving business and make a real impact on its success.
- Qualifications: Strong customer service background and experience in managing high-performing teams.
The predicted salary is between 36000 - 40000 £ per year.
Eden Scott is delighted to be retained by Hire and Supplies Limited to appoint a new General Manager. Reporting to the Managing Director, David Chandler, you will in time have overall responsibility for the business when David retires. Based from the Dumfries office, this is an on-site position due to the nature of the business. An exciting time to join the business as they continue to grow and expand.
You will be responsible for:
- Helping to manage a fleet of equipment
- Overseeing work planning and ensuring high standards of Health & Safety
- Overseeing the coordination of deliveries & collection of equipment
- Building and supporting the 5 department heads to take the business forward and strengthen revenue growth while maintaining gross margin management
Hire and Supplies Limited offers a wide range of Tool and Plant Hire Equipment based out of Dumfries and Oban. The product range covers on hire equipment such as Mini Excavators, Dumpers, Access equipment, through to power generation, Forklifts and Compact Rollers. Both depots have a trade desk for consumables to support the customer base. Customers cover a variety of public and private companies working in a wide variety of Industrial & Commercial sectors throughout Cumbria, South West and Midwest Scotland.
Knowledge of the hire industry would be beneficial, however, not essential. What is essential is a strong customer service background, with evidence of delivering the highest quality of service to your customers within a safe environment. Quality Service and Health & Safety is core to Hire and Supplies Ltd.
Key Responsibilities:
- Strategic leadership of the team, ensuring all managers and employees are supported and working together towards the same goals and directional strategy
- Promote and foster a safe working environment, where safety comes first
- Ensuring department heads and their teams are supported, staffed correctly and working effectively
- Maintain and drive a professional relationship with customers, ensuring the highest level of service at all times. Any complaints are documented and actioned accordingly
- Provide and encourage effective communication across the company
- Full P&L responsibilities to ensure ongoing profitability and growth
- Provide clear and accurate reporting to the board
Experience Required:
- Evidence of working at a strategic level within a high-quality customer service and health and safety focused industry
- Previous experience within the Hire industry would be advantageous but not essential
- Experience of managing high performing teams
- Entrepreneurial spirit, with evidence of working at a strategic level as well as the willingness to ‘roll your sleeves up’ and be hands on when needed
- Excellent communication skills at all levels and with all stakeholders, including customers
- Previous P&L responsibility
- Commercially astute with evidence of budget setting, KPI management and performance management
- Computer literate
Application Process:
If you are interested in having an informal discussion to find out more, please contact Alasdair Murray, Director of Eden Scott. To apply please send a copy of your CV to Alasdair.murray@edenscott.com. Please note all third party, direct and speculative applications / CVs will be forwarded to Eden Scott for consideration.
General Manager in Dumfries employer: Hire and Supplies Ltd
Hire and Supplies Limited is an exceptional employer, offering a dynamic work environment in Dumfries where safety and quality service are paramount. With a strong focus on employee development and teamwork, you will have the opportunity to lead a dedicated team while contributing to the company's growth and success in the hire industry. The supportive culture and commitment to high standards ensure that every employee can thrive and make a meaningful impact.
