Assistant Centre Manager
HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Erdington Centre. The role is offered on a full‑time permanent basis, Monday – Friday 8:30am – 5:30pm – with a half‑day finish on Saturday.
Excellent negotiable salary, depending on experience.
Responsibilities
- Leading and training the team to provide excellent customer service.
- Ensuring the team is effective and productive.
- Working with the team, peers, and store manager to improve the business.
- Maximising profit and turnover.
- Assisting the store’s manager with costs, margins and cash collection.
- Planning to deliver KPIs and empowering the team to deliver.
- Planning key merchandising activity in a timely manner and ensuring stock management routines are in place.
- Building relationships with customers and local traders.
- Proactive interactions with customers.
- Supporting the store manager to ensure all store colleagues adhere to health and safety policies and procedures.
- Carrying out administration duties as required within the store.
- Undertaking any additional duties (within reason) for the efficient running of the store.
Qualifications
- Mechanic experience.
- Experience within the retail sector with a minimum of 2 years’ supervisory experience.
- A passion for improving performance and sales, and delivering a high standard of customer service.
- Able to build positive and effective professional relationships.
- Experience within a fast‑fit car centre or a recognised vehicle franchise dealership.
- Strong mechanical knowledge with hands‑on experience using hand tools and power tools.
Benefits
- We treat our employees like family and provide training and career opportunities.
- Uncapped monthly bonus structure.
- Generous employee discounts on all HiQ Group services.
- Training courses for EV & Hybrid, MOT Testing Licence and REACT Training.
- Company Sick Pay.
- Refer a friend scheme.
- 30 days holiday inclusive of bank holidays.
- Ad‑hoc incentives and industry‑related days out.
- Reward Gateway (Massive discounts on groceries, high‑street retailers and many more).
HiQ Tyres & Autocare is owned by Goodyear, a well‑known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression and a brand you can be proud to work for.
Seniority level
Mid‑Senior level
Employment type
Full‑time
