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- Tasks: Lead and train a team to deliver top-notch customer service in automotive repair.
- Company: Join HiQ Tyres & Autocare, part of the respected Goodyear family.
- Benefits: Enjoy uncapped bonuses, generous discounts, and 30 days holiday.
- Why this job: Make a real impact in a growing company with career progression opportunities.
- Qualifications: Mechanic experience and at least 2 years in a supervisory role required.
- Other info: Hands-on role with training for EV & Hybrid technologies and more.
The predicted salary is between 30000 - 42000 £ per year.
HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Stamford Centre. The role is offered on a full‑time permanent basis, Monday – Friday 8:30 am – 5:30 pm and Saturday 8:30 am – 12:30 pm. There are no Sundays or bank holidays. Salary negotiable depending on skills and experience.
What you will be doing as an Assistant Centre Manager:
- Leading and training the team to provide excellent customer service
- Ensuring the team is effective and productive
- Working with the team, peers, and store manager to improve the business
- Maximising profit and turnover
- Assisting the store’s manager with costs, margins and cash collection
- Planning to deliver KPIs and empowering the team to deliver
- Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
- Building relationships with customers and local traders
- Proactive interactions with customers
- Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
- Hands‑on support technically in the workshop when required
- To carry out administration duties as required within the store
- To undertake any additional duties (within reason) for the efficient running of the store
What you will need:
- Mechanic experience
- Experience within the retail sector with a minimum of 2 years’ supervisory experience
- Passionate about improving performance and sales, and delivering a high standard of customer service
- Able to build positive and effective professional relationships
- Experience within a fast‑fit car centre or a recognised vehicle franchise dealership
- Strong mechanical knowledge with hands‑on experience using hand tools and power tools
Benefits for working with us:
- We treat our employees like family and provide training and career opportunities
- Uncapped monthly bonus structure
- Generous employee discounts on all HiQ Group services
- Training courses for EV & Hybrid, MOT Testing License, and REACT Training
- Company Sick Pay
- Refer a friend scheme
- 30 days holiday inclusive of bank holidays
- Ad hoc incentives and industry related days out
- Reward Gateway (massive discounts on groceries, high street retailers and many more)
HiQ Tyres & Autocare is owned by Goodyear, a well‑known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.
Assistant Centre Manager - Automotive Service and Repair in Stamford employer: HiQ Tyres & Autocare
Contact Detail:
HiQ Tyres & Autocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager - Automotive Service and Repair in Stamford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching HiQ Tyres & Autocare and understanding their values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team and contribute to our success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and team management. We want to see how you handle real-life scenarios, so think of examples from your past experience that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Assistant Centre Manager - Automotive Service and Repair in Stamford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team and helping us deliver top-notch service.
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in mechanics and retail. We love seeing how your past roles have prepared you for this Assistant Centre Manager position, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HiQ Tyres & Autocare
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and hands-on experience. Be ready to discuss specific tools and techniques you've used in the past, as well as how you've applied them in a supervisory role. This will show that you're not just a manager but also someone who understands the technical side of things.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in the past. Think about times when you trained staff or improved team performance. Highlight your ability to build positive relationships and empower others, as this is key for the Assistant Centre Manager role.
✨Customer Service is Key
HiQ Tyres & Autocare values excellent customer service, so be ready to share your experiences in this area. Discuss how you've handled customer interactions, resolved issues, and built relationships with clients. This will demonstrate your passion for delivering high standards.
✨Understand the Business Side
Familiarise yourself with key performance indicators (KPIs) and how they relate to profit and turnover. Be prepared to discuss how you've contributed to business improvements in previous roles, including managing costs and cash collection. This shows you're not just focused on the workshop but also on the overall success of the store.