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- Tasks: Lead and inspire a talented automotive team while driving operational excellence.
- Company: Join HiQ Tyres & Autocare, part of the respected Goodyear brand.
- Benefits: Enjoy competitive salary, uncapped bonuses, generous discounts, and 30 days holiday.
- Why this job: Make a real impact in the automotive industry and grow your career.
- Qualifications: Experience in managing automotive teams and strong leadership skills required.
- Other info: Dynamic work environment with training opportunities and career progression.
The predicted salary is between 30000 - 40000 £ per year.
HiQ Tyres & Autocare has an exciting new opportunity for a Centre Manager to join the team in our Stratford Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday. Great negotiable salary depending on skills and experience.
We are looking for a dynamic, hands-on and experienced Manager to lead and manage a talented team of automotive technical professionals. If you’re passionate about the automotive industry, driving operational excellence, and delivering exceptional customer experiences, this is an exciting opportunity for you!
What you will be doing as a Centre Manager:
- Lead, manage, and motivate a team of automotive technical staff, ensuring they are adequately resourced and skilled to meet Company and customer objectives.
- Foster a high-performance, harmonised culture where achievements are celebrated, and underperformance is effectively managed.
- Ensure that operational performance consistently meets Company and customer KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).
- Oversee stores costs and margins, driving improvements where necessary.
- Maximise profit and turnover through effective resource management and operational excellence.
- Set clear objectives for each department, with planning and execution to ensure targets are met efficiently and effectively.
- Develop and deliver strategies that align with the Company's broader objectives, ensuring business goals are consistently achieved.
- Support the Company in achieving consistently high levels of customer satisfaction and building strong customer relationships.
- Plan and coordinate key merchandising activities, ensuring robust stock management routines are in place.
What you will need:
- Proven experience in managing technical automotive teams in a fast-paced environment in automotive SMR.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Solid understanding of operational performance management and KPIs.
- Experience in managing costs, margins, and maximising profitability.
- Strong strategic thinking and project management skills.
- Excellent communication and relationship-building skills with customers and internal stakeholders.
- Ability to plan, execute, and ensure operational efficiency across multiple departments.
Benefits for working with us:
- We treat our employees like family and provide training and career opportunities.
- Uncapped monthly bonus structure.
- Generous employee discounts on all HiQ Group services.
- Training courses for EV & Hybrid, MOT Testing License, and REACT Training.
- Company Sick Pay.
- Refer a friend scheme.
- 30 days holiday inclusive of bank holidays.
- Ad hoc incentives and industry related days out.
- Reward Gateway (Massive discounts on groceries, high street retailers and many more).
HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.
Centre Manager - Automotive SMR in Stafford employer: HiQ Tyres & Autocare
Contact Detail:
HiQ Tyres & Autocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager - Automotive SMR in Stafford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching HiQ Tyres & Autocare thoroughly. Understand their values, services, and what makes them tick. This way, you can tailor your answers to show how you align with their goals and culture.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've motivated teams and driven operational excellence in previous roles. This will demonstrate that you're the dynamic manager they're looking for!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Centre Manager - Automotive SMR in Stafford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about driving operational excellence and delivering top-notch customer experiences.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in managing technical automotive teams. We’re looking for specific examples of how you've led teams and achieved KPIs, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your skills and experiences without unnecessary fluff. This will help us see your fit for the Centre Manager role quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our HiQ family!
How to prepare for a job interview at HiQ Tyres & Autocare
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially around SMR (Service, Maintenance, and Repair). Be ready to discuss your previous experiences managing technical teams and how you've driven operational excellence in past roles.
✨Show Your Leadership Skills
Prepare examples that showcase your leadership style. Think about times when you've motivated a team or turned around underperformance. Highlight how you foster a high-performance culture and celebrate achievements within your team.
✨Understand KPIs and SLAs
Familiarise yourself with key performance indicators and service level agreements relevant to the role. Be prepared to discuss how you've managed these in the past and how you plan to ensure they are met consistently in this new position.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them, and don’t hesitate to ask questions about the company culture and team dynamics. This shows you're genuinely interested in not just the role, but also in fitting into their team.