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- Tasks: Lead and train a team to deliver top-notch customer service in an automotive setting.
- Company: Join HiQ Tyres & Autocare, part of the respected Goodyear family.
- Benefits: Enjoy uncapped bonuses, generous discounts, and 30 days holiday.
- Why this job: Make a real impact in a growing company with career progression opportunities.
- Qualifications: 2 years' supervisory experience in the automotive sector and strong mechanical knowledge.
- Other info: Dynamic work environment with training for EV & Hybrid technologies.
The predicted salary is between 30000 - 42000 £ per year.
HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Kings Lynn Centre. The role is offered on a full‑time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday. Salary negotiable depending on skills and experience.
What you will be doing as an Assistant Centre Manager:
- Leading and training the team to provide excellent customer service
- Ensuring the team is effective and productive
- Hands‑on help and support in the workshop
- Working with the team, peers, and store manager to improve the business
- Maximising profit and turnover
- Assist the store’s manager with costs, margins and cash collection
- Planning to deliver KPIs and empowering the team to deliver
- Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
- Building relationships with customers and local traders
- Proactive interactions with customers
- Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
- Carry out administration duties as required within the store
- Undertake any additional duties (within reason) for the efficient running of the store
What you will need:
- Experience within the automotive sector with a minimum of 2 years' supervisory experience
- Passionate about improving performance and sales, and delivering a high standard of customer service
- Able to build positive and effective professional relationships
- Experience within a fast‑fit car centre or a recognised vehicle franchise dealership
- Strong mechanical knowledge with hands‑on experience using hand tools and power tools
- Strong understanding of truck and agricultural tyres
Benefits for working with us:
- We treat our employees like family and provide training and career opportunities
- Uncapped monthly bonus structure
- Generous employee discounts on all HiQ Group services
- Training courses for EV & Hybrid, MOT Testing License, and REACT Training
- Company Sick Pay
- Refer a friend scheme
- 30 days holiday inclusive of bank holidays
- Ad hoc incentives and industry related days out
- Reward Gateway (Massive discounts on groceries, high street retailers and many more)
HiQ Tyres & Autocare is owned by Goodyear, a well‑known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.
Assistant Centre Manager - Automotive SMR and Tyres in King's Lynn employer: HiQ Tyres & Autocare
Contact Detail:
HiQ Tyres & Autocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager - Automotive SMR and Tyres in King's Lynn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HiQ Tyres & Autocare. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership, customer service, and your experience in the automotive sector. We recommend doing mock interviews with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Show off your skills! During the interview, don’t just talk about your experience—bring it to life with examples. Share specific instances where you led a team, improved performance, or delivered excellent customer service. This will make you stand out as a candidate.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Assistant Centre Manager position.
We think you need these skills to ace Assistant Centre Manager - Automotive SMR and Tyres in King's Lynn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Centre Manager role. Highlight your supervisory experience in the automotive sector and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and improving performance. Share specific examples of how you've led teams or improved sales in previous roles. We love a good story!
Show Off Your Mechanical Knowledge: Since this role requires strong mechanical knowledge, don’t shy away from showcasing your hands-on experience with tools and tyres. We’re looking for someone who knows their stuff, so let us know what you’ve worked on!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at HiQ Tyres & Autocare
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially regarding tyres and mechanical tools. Being able to discuss specific experiences or challenges you've faced in the workshop will show that you're not just a supervisor but someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you trained staff or improved team performance. This role is all about leading and empowering others, so be ready to share your strategies for motivating a team.
✨Customer Service is Key
Since this position involves building relationships with customers, think of instances where you've gone above and beyond for a client. Highlighting your passion for delivering excellent customer service will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios related to managing costs, margins, and KPIs. Prepare to discuss how you would handle specific situations in the store, as this will demonstrate your problem-solving skills and understanding of the business.