At a Glance
- Tasks: Lead and train a team to deliver top-notch customer service and boost business performance.
- Company: Join the HiQ Tyres & Autocare family in Kettering.
- Benefits: Enjoy generous discounts, bonuses, and 30 days holiday.
- Other info: Great career growth opportunities and fun team outings await you!
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: MOT certification, retail experience, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Kettering Centre. The role is offered on a full‑time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday, salary negotiable depending on experience.
What you will be doing as an Assistant Centre Manager:
- Leading and training the team to provide excellent customer service
- Ensuring the team is effective and productive
- Working with the team, peers, and store manager to improve the business
- Maximising profit and turnover
- Assisting the store’s manager with costs, margins and cash collection
- Planning to deliver KPIs and empowering the team to deliver
- Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
- Building relationships with customers and local traders
- Proactive interactions with customers
- Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
- Carrying out MOT inspection to defined standards
- Carrying out administration duties as required within the store
- Undertaking any additional duties (within reason) for the efficient running of the Store
What you will need:
- MOT certification class 4 or above
- MOT Testing and Mechanic experience
- Experience within the retail sector with a minimum of 2 years’ supervisory experience
- Passionate about improving performance and sales, and delivering a high standard of customer service
- Able to build positive and effective professional relationships
- Experience within a fast‑fit car centre or a recognised vehicle franchise dealership
- Strong mechanical knowledge with hands‑on experience using hand tools and power tools
Benefits for working with us:
- We treat our employees like family and provide training and career opportunities
- Uncapped monthly bonus structure
- Generous employee discounts on all HiQ Group services
- Training courses for EV & Hybrid, MOT Testing License, and REACT Training
- Refer a friend scheme
- 30 days holiday inclusive of bank holidays
- Ad hoc incentives and industry related days out
Assistant Centre Manager in Kettering employer: HiQ Tyres & Autocare
HiQ Tyres & Autocare is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where team members are treated like family. Located in Kettering, the role of Assistant Centre Manager comes with generous benefits including uncapped bonuses, extensive training opportunities, and 30 days of holiday, ensuring a fulfilling and rewarding career path for those passionate about customer service and automotive excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Centre Manager in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive and retail sectors. Let them know you're on the lookout for an Assistant Centre Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and customer service. We recommend role-playing with a friend or using online resources to boost your confidence. Show them you’re the perfect fit for the HiQ family!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for the latest opportunities at HiQ Tyres & Autocare. Tailor your approach to show how you can contribute to their success!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Let’s make sure they remember you!
We think you need these skills to ace Assistant Centre Manager in Kettering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Centre Manager role. Highlight your supervisory experience and any relevant skills that match the job description, like customer service and mechanical knowledge.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with what we're looking for. Keep it friendly and professional!
Show Off Your Achievements:Don’t just list your duties in previous roles; showcase your achievements! Whether it’s improving sales or enhancing team performance, we want to see how you’ve made a difference.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HiQ Tyres & Autocare
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and MOT regulations. Being able to discuss your hands-on experience with tools and your understanding of the automotive industry will show that you're not just a good fit for the role, but also passionate about it.
✨Showcase Your Leadership Skills
As an Assistant Centre Manager, you'll be leading a team. Prepare examples of how you've successfully trained or motivated a team in the past. Think about specific situations where you improved performance or customer service – this will demonstrate your capability to lead effectively.
✨Customer Service is Key
HiQ Tyres & Autocare values excellent customer service. Be ready to share experiences where you went above and beyond for customers. Highlighting your ability to build relationships with customers and local traders will set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
