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- Tasks: Lead and inspire a talented automotive team to achieve operational excellence.
- Company: Join HiQ Tyres & Autocare, part of the respected Goodyear family.
- Benefits: Enjoy uncapped bonuses, generous discounts, and 30 days holiday.
- Why this job: Make a real impact in the automotive industry while growing your career.
- Qualifications: Experience in managing automotive teams and strong leadership skills required.
- Other info: Dynamic work environment with training opportunities and a family-like culture.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and experienced Manager with 'hands on' experience, to lead and manage a talented team of automotive technical professionals. If you're passionate about the automotive industry, driving operational excellence, and delivering exceptional customer experiences, this is an exciting opportunity for you!
Responsibilities
- Lead, manage, and motivate a team of automotive technical staff, ensuring they are adequately resourced and skilled to meet Company and customer objectives.
- Foster a high-performance, harmonized culture where achievements are celebrated, and underperformance is effectively managed.
- Ensure that operational performance consistently meets Company and customer KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).
- Oversee store costs and margins, driving improvements where necessary.
- Maximise profit and turnover through effective resource management and operational excellence.
- Set clear objectives for each department, with planning and execution to ensure targets are met efficiently and effectively.
- Develop and deliver strategies that align with the Company's broader objectives, ensuring business goals are consistently achieved.
- Support the Company in achieving consistently high levels of customer satisfaction and building strong customer relationships.
- Plan and coordinate key merchandising activities, ensuring robust stock management routines are in place.
Qualifications
- Proven experience in managing technical automotive teams in a fast‑paced environment.
- Hands on mechanical skills and experience.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Solid understanding of operational performance management and KPIs.
- Experience in managing costs, margins, and maximising profitability.
- Strong strategic thinking and project management skills.
- Excellent communication and relationship‑building skills with customers and internal stakeholders.
- Ability to plan, execute, and ensure operational efficiency across multiple departments.
About HiQ Tyres & Autocare
HiQ Tyres & Autocare is owned by Goodyear, a well‑known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for. We treat our employees like family and provide training and career opportunities.
Benefits
- Uncapped monthly bonus structure.
- Generous employee discounts on all HiQ Group services.
- Training courses for EV & Hybrid, MOT Testing License, and REACT Training.
- Company Sick Pay.
- Refer a friend scheme.
- 30 days holiday inclusive of bank holidays.
- Ad hoc incentives and industry related days out.
- Reward Gateway (Massive discounts on groceries, high street retailers and many more).
Centre Manager employer: HiQ Tyres & Autocare
Contact Detail:
HiQ Tyres & Autocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching HiQ Tyres & Autocare thoroughly. Understand their values, recent achievements, and challenges in the automotive sector. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your hands-on experience! During interviews, share specific examples of how you've led teams and improved operational performance in previous roles. Highlight your mechanical skills and how they can benefit the company.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the HiQ family and ready to contribute to their success.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the automotive industry right from the start. Share your experiences and what drives you to excel in this field. A genuine passion can really make your application stand out!
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Centre Manager role. Highlight your leadership experience and any hands-on mechanical skills you've got. We want to see how you can lead our talented team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the job. Be specific about how your past experiences relate to the responsibilities listed in the job description. Show us how you can drive operational excellence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the HiQ family!
How to prepare for a job interview at HiQ Tyres & Autocare
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and hands-on skills. Be ready to discuss specific experiences where you've led a team or improved operational performance. This will show that you're not just passionate but also knowledgeable about the industry.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and inspired your team in the past. Think about times when you celebrated achievements or managed underperformance effectively. This will demonstrate your strong leadership skills and ability to foster a high-performance culture.
✨Understand KPIs and SLAs
Familiarise yourself with key performance indicators and service level agreements relevant to the role. Be ready to discuss how you've previously met or exceeded these metrics, as this will highlight your operational excellence and strategic thinking.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about the company culture and customer satisfaction strategies to show your genuine interest in the role.
