At a Glance
- Tasks: Lead and train a team to deliver top-notch customer service and boost business performance.
- Company: Join HiQ Tyres & Autocare, a dynamic player in the automotive industry.
- Benefits: Enjoy uncapped bonuses, generous discounts, and 30 days holiday.
- Other info: Opportunities for training in EV & Hybrid, plus fun industry-related outings.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: 2+ years in retail with supervisory experience and strong mechanical knowledge.
The predicted salary is between 30000 - 40000 € per year.
HiQ Tyres & Autocare has an exciting new opportunity for a Commercial Assistant Centre Manager to join the team in our Brandon Centre. The role is full-time permanent, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday, salary depending on experience.
What you will be doing as an Assistant Centre Manager:
- Leading and training the team to provide excellent customer service
- Ensuring the team is effective and productive
- Working with the team, peers, and store manager to improve the business
- Dealing with breakdown calls
- Maximising profit and turnover
- Assisting the store’s manager with costs, margins and cash collection
- Planning to deliver KPIs and empowering the team to deliver
- Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
- Building relationships with customers and local traders
- Proactive interactions with customers
- Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
- Carrying out administration duties as required within the store
- Undertaking any additional duties (within reason) for the efficient running of the Store
What you will need:
- Experience within the retail sector with a minimum of 2 years' supervisory experience
- Commercial awareness
- Passionate about improving performance and sales, and delivering a high standard of customer service
- Able to build positive and effective professional relationships
- Experience within a fast-fit car centre or a recognised vehicle franchise dealership
- Strong mechanical knowledge with hands-on experience using hand tools and power tools
Benefits for working with us:
- Uncapped monthly bonus structure
- Generous employee discounts on all HiQ Group services
- Training courses for EV & Hybrid, MOT Testing License, and REACT Training
- Company Sick Pay
- Refer a friend scheme
- 30 days holiday inclusive of bank holidays
- Ad hoc incentives and industry related days out
Assistant Centre Manager - Commercial in Brandon employer: HiQ Tyres & Autocare
HiQ Tyres & Autocare is an exceptional employer, offering a dynamic work environment in the heart of Brandon. With a strong focus on employee development, you will benefit from extensive training opportunities and a generous bonus structure, alongside a supportive team culture that values customer service excellence. Enjoy a competitive salary, 30 days of holiday, and unique perks like employee discounts and industry-related outings, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Centre Manager - Commercial in Brandon
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and automotive sectors. Let them know you're on the lookout for an Assistant Centre Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for the industry! When you get the chance to chat with potential employers, share your experiences and ideas on improving performance and sales. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Centre Manager - Commercial in Brandon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any relevant retail or automotive knowledge to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about the role and how you can contribute to our team. Share specific examples of how you've improved performance or customer service in previous roles.
Showcase Your Team Leadership Skills:Since the role involves leading and training a team, be sure to mention any leadership experiences you've had. We want to see how you empower others and drive results together!
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at HiQ Tyres & Autocare
✨Know Your Stuff
Make sure you brush up on your knowledge of the retail sector and the automotive industry. Familiarise yourself with HiQ Tyres & Autocare's services and values, as well as any recent developments in the market. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As an Assistant Centre Manager, you'll be leading a team. Be ready to share examples of how you've successfully managed and trained teams in the past. Highlight your ability to motivate others and improve performance, as this is key for the role.
✨Demonstrate Customer Focus
Customer service is crucial in this role. Prepare to discuss how you've built positive relationships with customers and handled challenging situations. Think of specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if it's the right fit for you.
